Settings and activity

9 results found

1. Function to Disable Extensions

   26 votes

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jul 11, 2025

2. Real Time Dashboard Updates

   27 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jul 11, 2025

3. On-hold Indicator to Remind User a Caller is on Hold in Softphone App

   35 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jul 11, 2025

4. Pulse alerts for refused calls or agents in Unavailable: Refused state.

   38 votes

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   Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jul 11, 2025

5. MVP & Max Launch As One

   27 votes

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   New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jul 11, 2025

6. Answer Calls through MVP

   27 votes

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   New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jul 11, 2025

7. Add Hold & Transfer Funcitonality to MVP

   26 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jul 11, 2025

8. Schedule reminders in WFM for Contact Center

   10 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Jun 3, 2025

9. workforce management & outlook Integration

   1 vote

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   New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Jun 3, 2025