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  1. Shorten the voicemail duration a caller can record

    21 votes

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    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    CT commented  · 

    3 minute should be the maximum. There is no need for anyone to leave anything longer.

  2. Forward a voicemail to a call queue voicemail

    46 votes

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    Future Consideration  ·  12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    CT commented  · 

    I think that having the option for any available staff member for that department is beneficial rather than dialing to each individual member to see who is available.

    CT supported this idea  ·