Shorten the voicemail duration a caller can record
We have contacted support to inquire about voicemail, our expectation is the voicemail message a caller can record the message is 3 minutes however we are getting 20 minute voicemail recordings in our logs, we have connected to support to see if there is a way to shorten the recording time for VM however I was informed that there is no way to do that, it would be better if there is an option in the online account where we can shorten this
5
votes
HR&PR
shared this idea
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Chet
commented
After receiving a 13 minute voicemail from a junk caller I feel it is imperative to find a solution for this problem. This should be an easy fix.
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Greg
commented
We put in a similar request and was also told they can't shorten but we have employees complaining about 20-minute messages due to pocket dials.