Shorten the voicemail duration a caller can record
We have contacted support to inquire about voicemail, our expectation is the voicemail message a caller can record the message is 3 minutes however we are getting 20 minute voicemail recordings in our logs, we have connected to support to see if there is a way to shorten the recording time for VM however I was informed that there is no way to do that, it would be better if there is an option in the online account where we can shorten this
HR&PR
shared this idea
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Lisa
commented
We believe this enhancement would not only benefit our organization but also other customers who manage high call volumes. We would appreciate this request being considered for a future update. 3 minutes should be the maximum.
Thank you for your time and consideration..
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CT
commented
Messages > 3 minutes are unnecessary. If that is the case, then a full conversation is needed. Please shorten the voicemail length.
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CT
commented
3 minute should be the maximum. There is no need for anyone to leave anything longer.
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Kevin
commented
Seems like a simple fix.
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Rachel
commented
this has been an ongoing issue with feedback given over 1 year and ring central not addressing, disappointing from a client viewpoint
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Chet
commented
After receiving a 13 minute voicemail from a junk caller I feel it is imperative to find a solution for this problem. This should be an easy fix.
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Greg
commented
We put in a similar request and was also told they can't shorten but we have employees complaining about 20-minute messages due to pocket dials.
