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  1. Retain Custom Fax Covers

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jenna commented  · 

    This will help the process go smoothly without having to upload this every time and this will help the agents when they are faxing as well.

    Jenna supported this idea  · 

  2. Enable Merge calls when Deskphone Pairing is enabled

    54 votes

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    New  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jenna commented  · 

    It will be nice to be able to merge a call just like we use to be able to. That made the process so much easier than it is now

    Jenna supported this idea  ·