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  1. Under trackers in ACE, allow the ability to export the topics of frustration comments.

    8 votes

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    0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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    Cory supported this idea  · 

  2. A report that will show the agent base state of working and the call ID of the call before that base state is used.

    1 vote

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    New  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Cory shared this idea  · 

  3. IVR voice command

    27 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Cory supported this idea  ·