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  1. RingCentral for Dynamics Ap

    1 vote

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Keith shared this idea  · 

  2. Display Contact Telephone Number In the SMS Inbox

    4 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Keith commented  · 

    There is a bug in the system to where if you send a SMS from the mobile app, and you do not select the phone number, as opposed to the Name/Extension that shows up by default, the recipient can only see the conversation on their mobile app, not the desktop app. The conversation also appears as a separate conversation from the text conversation you may have previously had with that contact.

    Keith supported this idea  ·