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Settings and activity

2 results found

  1. Report outbound caller ID settings

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Chase commented  · 

    We should be able to have our company name attached to the outbound phone number. Our members that we serve are hesitant to take our call due to the Toll Free caller ID. A third of the time, our outbound calls get rejected as spam. Please, give us the option to attach a name to our phone numbers.

    Chase supported this idea  · 

  2. Outbound Caller ID Limitations

    39 votes

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    New  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Chase commented  · 

    This should be an essential feature. We can not reach our customers at critical times due to our calls getting categorized as spam.

    Chase supported this idea  ·