Report outbound caller ID settings
There's currently no way to enforce company-wide outbound caller ID settings, and no way to report on user who, for example, have the company number set as their outbound caller ID
28
votes
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Chase
commented
We should be able to have our company name attached to the outbound phone number. Our members that we serve are hesitant to take our call due to the Toll Free caller ID. A third of the time, our outbound calls get rejected as spam. Please, give us the option to attach a name to our phone numbers.