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Phone & Messaging

Phone & Messaging

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391 results found

  1. I would like the texting to have an option for the customer to reply "STOP" to opt out of receiving any more text messages

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  2. please include reason for messages that showing Message cannot be sent, we need to know and clarify if that's TCR issue, billing or carriers issue

    2 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  3. Create a separate schedule option for notification of Texts & Calls, so we can choose to receive Texts on the weekends, but forward after-hours calls

    2 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  4. When you send a new text you now have to type the message before you can see the history of texts with that phone number. Please CHANGE IT BACK to the way it was! When you enter a phone number have it open the text message history and then write the text message.

    3 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  5. We need more size capacity for texting, RC is very limited on picture and attachment size.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  6. Looking for a way to automatically suffix our SMS messages "Stop to Quit".

    3 votes

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    New  ·  2 comments  ·  SMS/Text  ·  Admin →
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  7. SMS convert to a txt or doc file

    2 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  8. Create an SMS backup. One user lost their chat. Having an option to back up all our chats would be a valuable feature.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  9. Ability to have a trigger by word option in RIngCentral SMS automator Workflow

    1 vote

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  10. Allow inclusion of file attachments when creating personal and company SMS templates.

    1 vote

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  11. request to send SMS to a call queue and call queue members can receive the text message

    8 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  12. When using the RingCentral Windows App, I would like a one click solution to text my current caller. Currently I have to manually type in their number to text them.

    4 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  13. How to program to automatically delete text messages that are over a certain age, i.e., 1 year old, 2 years old, etc..

    1 vote

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  14. Customer wants to disable/deselect/turn off the reading pane/Text sms, just like when you go to the Unread messages. On the SMS box it should be showing like a blank page and it should still show the number of the sender of the SMS.

    7 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  15. Since the 1.5 MB file size is a standard for MMS receiving and sending, what about just receiving the videos via MMS as link so that it can be received in decent and watchable quality.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  16. An option for us to send text messages for thousand recipient without using any platform or puting the number manually.

    10 votes

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  17. Allow one user to send out SMS messages to all employee cellphone numbers in the event of office closure due to weather, holiday, catastrophe, etc...

    1 vote

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  18. The customer wants to be able to reply to voicemail using SMS.

    3 votes

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  19. equest Summary
    The customer has requested several enhancements to improve the multimedia messaging experience on the RingCentral Desktop App. The request is based on observations of inconsistencies between the mobile and desktop platforms, and aims to streamline the sending of multimedia content while ensuring better compatibility and usability.

    Requested Enhancements
    Dynamic File Handling:
    Enhance the Desktop App to automatically adjust or optimize multimedia file sizes for successful delivery, similar to behaviors observed in the mobile application.

    Improved Error Messaging:
    Update error messages related to multimedia limitations to be more informative and reflective of actual delivery constraints, providing clearer guidance to…

    2 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  20. Customer is requesting to turn off/disable the message in RC app so that it is not confusing for the text

    1 vote

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