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391 results found

  1. Increase file size limit when texting pictures / files

    11 votes

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    New  ·  3 comments  ·  SMS/Text  ·  Admin →
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  2. Our integration with Bullhorn is not allowing for Mass texting through the ring central extension.

    2 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  3. Please implement something to manage SMS opt-ins. I should be able to automatically opt-in every number in my business instance as their continued employment constitutes acceptance. But external parties maybe go to www.ringcentral.com/[cust #]/[campaign #]/[phone number] to opt in.

    Maybe give a webpage where I can upload my company logo and which has default acceptable text for opting in that we can modify. You could help your customers ensure compliance by preventing SMS messages to numbers that aren't opted in, since you already have the opt-out database, and would explicitly have the opt-in information. You'd need the ability to import…

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  4. In the SMS inbox, When you are sending texts to a contact, the telephone number should be displayed under the contact name. Currently only the Name is displayed.

    4 votes

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  5. Have an option to use Substitute Caller ID for SMS

    10 votes

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  6. Would be great to have spell check function for texting.

    5 votes

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  7. Currently the email notification template for received text messages only includes a label in the "TO" field of the email body and not the actual phone # the text message was sent to.

    It would be helpful if the phone # the text was sent to was also provided, especially when an extension has multiple phone #'s assigned to it or if the text happened to be directed to a Company phone # (or site) that is not on a user or message-only extension.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  8. TO have an option to forward text messages to an External Number

    2 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  9. Option to filter unwanted text messages

    Margaret is requesting to have an option to filter unwanted text messages that are not related to the company or to the user. And able to restrict content from group text messages.

    4 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  10. Stop multiple messages from just one number, for example when we communicate with this number, this number sends like 10 messages but one information like he will say "yes" on the text but will be sent like 10x, I want to stop that because the charges increase on our system.

    5 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  11. የአንድነት መረዳጃ እድር የተቋቋመው ኢትዮጵያውያንን ለመርዳት በመሆኑ አባል ለመሆን እየፈለጉ የመመዝገቢያ $525 ዶላር በአንድ ጊዜ መክፈል ለማይችሉ ቅድሚያ $225 ዶላር በመክፈል፤ ቀሪውን $300 ዶላር ከጁላይ ጀምሮ በየወሩ $100 ዶላር በመክፈል ሰፕቴምበር ላይ ከፍለው እንዲጨርሱ ቦርዱ ወስኗል።

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  12. አንድነት መረዳጃ እድር የተቋቋመው ኢትዮጵያውያንን ለመርዳት በመሆኑ አባል ለመሆን እየፈለጉ
    የመመዝገቢያ $525።00 ዶላር በአንድ ጊዜ መክፈል ለማይችሉ ቅድሚያ $225 ዶላር በመክፈል፤ ቀሪውን $300 ዶላር ከጁላይ ጀምሮ በየወሩ $100 ዶላር በመክፈል ሰፕቴምበር ላይ ከፍለው እንዲጨርሱ ቦርዱ ወስኗል።

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  13. The latest update for the RingCentral desktop app changed the way people send SMS messages - it opens a new small window for every new SMS message to a new contact. I'd like there to be a way to toggle between the new layout and the old, as many agents in my company reported disliking the new feature as it slows down their productivity.

    2 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  14. This week (around March 4th, 2025), the desktop version of RC changed so I can no longer see the SMS history when sending a new text message. I want to be able to type in a number or contact name and see the history of the text thread instead of a blank window with nothing of the previous messages. Please switch it back!

    2 votes

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  15. I am being inconvieanced by the new text messsage dialog not just opening up the thread of messages between the contact but making you write the new message in a dialog instead. It would be helpful if we can see first the SMS thread before asking to compose and send a new message

    2 votes

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  16. We are using another provider to be able to share our main number sms inbox, I learned that an update will be coming soon that will allow users to share an inbox, that is great!.

    But, we also need to be able to send a mass texts to our contacts, to announce office closure, holiday greetings or other business related announcements.

    This feature will get RC close to being a one stop option for Voice/Text service.

    10 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  17. Currently, call queue groups are displayed in the contact list when users attempt to send an SMS and browse their contacts. We want to prevent these groups from being visible to users while sending SMS or browsing contacts for SMS, but still maintain their availability in the company phone directory. We would like to add an option in the app that allows GLIP administrators to toggle the visibility of call queue groups in the SMS contact list, while ensuring they remain visible in the company phone directory.

    1 vote

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  18. Allow admin to prohibit sending SMS to specified list of numbers

    7 votes

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  19. We would like to turn off auto-purchase for SMS.

    1 vote

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  20. 1 vote

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