284 results found
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Keep file name of attachment on SMS instead of renaming the upload
Users receive uploaded attachments on SMS messages renamed to a random string of numbers that look suspicious and unrelated to the SMS message that was sent as part of the campaign/message that was sent and may not open the file that has the information that they need to review. It would be better if the attached file retained the file name that it was uploaded with so they know it is intended to go along with the text message.
1 vote -
Allow attachments to be included as part of SMS templates.
Allow inclusion of file attachments when creating personal and company SMS templates.
1 vote -
Archiving to Microsoft Sharepoint/OneDrive
As of right now, there’s not an option to choose the SMS/Text archive into Microsoft SharePoint or OneDrive. The next best thing is Google OneDrive. Our firm (along with many other businesses) use Microsoft 365 for all their business tech. This functionally would be very convenient if the integration was built.
8 votes -
Ability to edit the opt-out message in the approved campaign
Hello, currently the opt-out message that I am given the option of adding to my texts says "Reply STOP to opt out of these texts." I would like to add to the message the Spanish translation of that text. Please let this be an option in the TCR. Thank you!
1 vote -
use number for verification
Use RingCentral number to work with other company (verification code sent to RC number)
2 votes -
One click solution to text my current caller.
When using the RingCentral Windows App, I would like a one click solution to text my current caller. Currently I have to manually type in their number to text them.
4 votes -
How to program to automatically delete text messages that are over a certain age, i.e., 1 yearold, 2 years old, etc..
How to program to automatically delete text messages that are over a certain age, i.e., 1 year old, 2 years old, etc..
1 vote -
turn off the SMS reading pane
Customer wants to disable/deselect/turn off the reading pane/Text sms, just like when you go to the Unread messages. On the SMS box it should be showing like a blank page and it should still show the number of the sender of the SMS.
7 votes -
Ability to send and receive MMS for Canada customers
Ability to send and receive MMS for Canada customers
1 vote -
Receive As Link - Videos Sent via MMS
Since the 1.5 MB file size is a standard for MMS receiving and sending, what about just receiving the videos via MMS as link so that it can be received in decent and watchable quality.
1 vote -
MASS TEXTING USING RINGCENTRAL APP
An option for us to send text messages for thousand recipient without using any platform or puting the number manually.
10 votes -
Set up a Workflow Builder automation that allows one designated user to send SMS messages to all employee cell phone numbers."
Allow one user to send out SMS messages to all employee cellphone numbers in the event of office closure due to weather, holiday, catastrophe, etc...
1 vote -
Reply using SMS to the voicemail.
The customer wants to be able to reply to voicemail using SMS.
3 votes -
Disable the message icon in Ringcentral app
Customer is requesting to turn off/disable the message in RC app so that it is not confusing for the text
1 vote -
View Business Name Under Contact Name
When exchanging SMS we need to know the business name for the contact. Currently only the name is displayed when the contact is already saved and we need to hover around the contact, open profile and then look for the business name.
2 votes -
Make an option of Schedule text.
Sometimes you want to do follow up with your client in a week or two from your conversation and you have to create a reminder and then find his number and text him. Imagine you could text him thank you for taking my call. And immediately schedule text for the date and time he requested…. Easy!! And awesome!
1 vote -
request to send SMS to a call queue
request to send SMS to a call queue and call queue members can receive the text message
7 votes -
Download approved SMS/TCR application for our records
Now that my SMS/TCR application is approved, I would like a record of the specifics of our application so all staff can set up and utilize the content correctly. There is no means to copy or download the content of our application. Most forms can easily be adapted to save to text or PDF so we can have a record, so we would like to have that option available.
1 vote -
Download approved SMS/TCR application for our records
Now that my SMS/TCR application is approved, I would like a record of the specifics of our application so all staff can set up and utlitize the content correctly. There is no means to copy or download the content of our application. Most forms can easily be adapted to save to text or PDF so we can have a record, so we would like to have that option available.
1 vote -
Use a call queue number as SMS caller id
Use a call queue number as SMS caller id
A user who's an SMS recipient for a call queue number should be able to use the queue number as a caller ID for outbound SMS.
1 vote
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