391 results found
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Shorter data retention periods
Ability to have messages and voicemails deleted after a short amount of time for companies that fall under the Public Records Act.
1 vote -
one user to receive SMS for multiple extension in Beetexting
request one user to receive SMS for multiple extension in Beetexting and manage all other Users using one extension
1 vote -
The current behavior of a delayed, passive visual alert
Request: Implement an immediate, high-priority, system-level notification (pop-up/push notification) for failed text message delivery, replacing the current delayed and passive red '!' icon.
1 vote -
Increase RingCentral Automator Text Limit
Increase RingCentral Automator Text Limit
Please increase RingCentral Automater Text Limit from 1500 to 6000.
1 vote -
SMS feature needs to support forwarding to multiple users.
Ability to forward SMS messages to multiple users.
2 votes -
EXEMPTIONS FOR MORTGAGE BUSINESSES IN TCR REGISTRATION
Customer would like to have exemptions for the TCR registration for there mortgage business as they are just providing information and sending notifications to the businesses who offers loans. I
6 votes -
pop up warning every time the account will run out of SMS bundle
Would like to have a pop up warning every time the account will run out of SMS bundle so it will be easy for the admin and the support what to do on the account.
1 vote -
Add ability to disable hot URLs in inbound SMS messages
Add option to disable hot URLs in inbound SMS messages for security reasons OR build in some sandboxing functionality to check the URL first.
1 vote -
1 vote
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1 vote
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When getting text via email, it just says the number, but not the contact information
advise that the system-generated notification will only show the phone number details and not the actual contact name associated with the phone number
To be able to change it with contact name moving forward
1 vote -
Enable Additional SMS Quota Usage Alerts
We would like to request additional automated SMS quota usage alerts to our account
Currently, we are only receiving alerts when the usage reaches 90% and 100%.
To manage usage more effectively and notify our team in advance, could you please enable automated alerts at the following levels as well: 50% , 75%1 vote -
Enable WhatsApp messaging channel
Should have an option to connect WhatsApp Business for RIngEX users instead of having to purchase RingCX license to be able to use WhatsApp Business feature.
1 vote -
Separate text email notification for main company number and user primary number
Customer want to separate the email notification for main company number and user direct number when the SMS recipient is the same user extension, Customer want to have different email notification routing for the direct number and the auto-receptionist/main number
5 votes -
Outbound SMS Notification
wanted is to set up a notification for outbound SMS turned on and also wanted notified all the emails that is attached to the extension who reply back to the email
1 vote -
Shared outbound texting from shared outbound sales lines
We purchased additional phone lines that serve as a bank of phone numbers used for outbound sales activities that are shared by our entire sales team. It would be nice if the sales team could also use these same numbers as outbound text messaging and any reply text from the outbound shared phone lines would deliver the texts messages to the group of sales people using the shared phone lines. Currently the shared lines are not able to be selected for out bound texting.
2 votes -
Auto-resend all failed SMS in the account
Option to automatically resend every failed text message in the account
1 vote -
TFN for International SMS
Have the option to send international SMS using Toll-Free Numbers.
1 vote -
filter
We would like to request the ability to filter the inbound SMS messages we receive. Example , we would like to exclude simple responses such as “like” or any indication that the customer liked the message we sent.
This filtering would help us focus on more important message and reduce sms usage.
2 votes -
way to add variables to the templates for SMS texting in RC app?
When customer create templates in the RingCentral app for SMS is there a way to add variables like {FirstName} so that the text can be customized to the contact being texted?
5 votes
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