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33 results found

  1. 3 votes

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  2. The ability to support the prepaid number as substitute caller ID for AU accounts.

    1 vote

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  3. Users should be able to login on any hotdesk phone without singing in to their ringcentral account/app even if they have an assigned deskphone on their user extensions.

    1 vote

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  4. A simple task of entering a date, like a Date of Birth, in the Desktop app and Website is very tedious. You can't just type in the date, you have to use arrows to select The Month, then the day and then the year.

    This takes too long, especially when you have many contacts to update. I don't understand why we can't just type "05/01/1980" and done!

    Also, You can't Clear a date once you have entered it.

    1 vote

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  5. Extend the duration of on demand call recording and automatic call recording in server so that we can still have access and back track the recordings.

    2 votes

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  6. To have the ability to retrieve transcripts for previous voicemails before enabling the Voicemail-to-text feature

    2 votes

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  7. Usually if a call is parked to a specific parking group and no one answers, it will not ring the other user that is part of the group - light on the presence will just lit up.

    1 vote

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  8. There should be an option to see the running memory of all the recorded calls to the account.

    For exmple : 1 recorded call is 1 GB once it is saved and the other call is higher, there should be an option to se the total amount of memory that used.

    1 vote

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  9. Customer would like their caller id to show when their clients are calling them

    1 vote

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  10. To add security on voicemail/message only extensions

    1 vote

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  11. The customer is looking for a way to sync Azure to delete or disable terminated users.

    1 vote

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  12. Ability of admins to update who will receive the Auto-Aggregation Declined email

    1 vote

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  13. The ability to Send Text Messages using car hands free systems. Users universally have a problem with sending Text Messages via car hands free systems. It does not seem to matter regarding the car OEM or using an Apple or Android phone. We do not have any problems receiving text messages however we cannot respond to that message or start a new one using the car hands free system. I suspect this has more to deal with the Apple and Android mobile app rather than the car system since regular carrier SMS messages are processed with no problems. Thank you.

    1 vote

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