Feature Request: Display Company Name for Incoming Calls on Multi-Account Setup
I work for a parent company that oversees three separate "child" companies, each operating its own RingCentral account. We have this structure in place for accounting purposes, ensuring that each company is paying for its own phone service.
At times, I am responsible for receiving calls through the RingCentral app across all three accounts. While I have no issues switching between accounts for outgoing calls, I have encountered a challenge with incoming calls. Currently, when I receive a call, I have no way of knowing which company's phone is ringing as the caller ID simply displays "RingCentral Call."
To improve the user experience and streamline the management of calls, I would like to suggest adding a feature where the company name associated with the incoming call is displayed on the caller ID screen. This would allow users like myself to easily identify which company's line is being contacted without needing to switch accounts or rely on additional cues.
Would it be possible to implement a feature that shows the company name or some variation of it on the caller ID for incoming calls? This would be extremely helpful in environments where multiple accounts are managed within a single app.
Thank you for considering this request. I look forward to any updates you can provide on this feature.
