187 results found
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Fax Coverpage Should Display All Recipient Numbers
Received faxes only shows single number. This should be fixed and all recipients should be displayed on the "To" field of the fax coverpage.
1 vote -
disable fax in all auto receptionist numbers.
We keep getting faxes to mostly our main number and I need them to stop. Our faxes are routed through our EMR and managed by our Medical Records department. It would be better if all of our Auto-Receptionist numbers just had faxing disabled and I can't find a way to do this.
1 vote -
In the fax function, there needs to be a "save as" button like there was in the old RC Phone app
In the RC fax portion of the app, there needs to be a "save as" button like there was in the old RC Phone app. As it stands now, I have to go through/click 5 or 6 steps just to name and save a fax to the downloads or desktop?
1 vote -
Reorder Attachments of Fax Feature
Please allow the users to be able to reorder the attachments placed on the Ring Central Desktop app. The RC Phone app had this feature; however, the RC Desktop app does not allow the convenience of reordering attachments.
1 vote -
ability to change display name for fax numbers
Instead of displaying company number, we would like to customize it.
5 votes -
Enable Print to Fax for Mac on RingCentral Desktop app
We need to enable the print to fax feature on RingCentral App for Mac computer
1 vote -
Fax transmission result for failed fax
Customer would like to get more details on the fax transmission result especially if it's a failure, she would like to have a details on why faxes are failed - the factors contributing to failure
1 vote -
Call Queue number as Fax Caller ID for Non Call Queue Members
Ability to use Call Queue number as Fax Caller ID for Non Call Queue Members
2 votes -
fax delivery report
Customer wants to include on the fax delivery report a reason why the fax failed. i.e. the line was busy on the receiver’s side.
2 votes -
fax thread
When we receive the fax, I would like to have [ note ] session to make a note how i carried out the the fax. So It will be utilized as a good communication method for the fax message.
1 vote -
Have an option to receive faxes simultaneously by email and fax machine
As of now once the email to fax is turned ON then customer won't be able to receive faxes via fax machine. Hope there would be an option to receive faxes both via email and fax machine simultaneously
7 votes -
customized logo for fax
Having a customized logo for the email to fax feature, where in Admin can personalized their logo.
2 votes -
ability to recieve fax directly to the email without assigning a user extension as the operator
customer would like to receive the fax directly to the email address without assigning any user extension as the main operator
6 votes -
main company number to be fax only
change main company number from voice and fax to fax only
3 votes -
Receive Faxes from Automated Source
Ability to receive faxes from an automated source or system
3 votes -
Fax from RingCentral application contains last name
Hi team, Is there a possibility to hide/remove the last name of the user sending a fax from RC app using print to fax feature? Some of our staff member reported that they want to maintain their privacy and do not want their last name displayed in the fax that is being sent to recipients.
2 votes -
Fax From option when sending new fax
Option to remove company numbers on the list of fax from numbers when sending new fax to avoid users from selecting other company numbers other than their main company fax phone number are allowed numbers to be used.
4 votes -
There are no restrictions on users accessing the fax extension.
There are no restrictions on users accessing the fax extension. The customer wants all users to be able to access the fax extension simultaneously without encountering an error indicating that the maximum number of logged-in users has been reached.
1 vote -
Ability to put Note on Customized Template of Fax Cover Page
I want to have the ability to add a note when I'm using my own template for Cover Page on Fax
8 votes -
fax forward
For fax forward, It will be very helpful and a needed feature to include original fax send ing party information in the banner/ribbon. For example, fax is received from 'A' to us('B'), we ('B') forward the fax to 'C'. How can 'C' only get info about original sender/'A''s on the banner/ribbon?
1 vote
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