433 results found
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US Calling - Default Area Code added
In the US calling, add the ability to have default area codes added. Even if its something that can be added per user or phone, of just something that could be added on a your own specific RingCentral account.
2 votes -
IVR Menu Incoming Call Queue email notication
Request for Incoming Calls Email Notification from IVR Menu to Call Queue Settings
2 votes -
inbound caller id for Standard plan
Client wants their customers' name to show on the phone when their customers call them.
2 votes -
Add more custom rules schedules Monthly/yearly etc
instead of just the weekly schedule option add Monthly and yearly and maybe even bi-weekly or every 1/2/3 or 4 weeks/months etc
2 votes -
I want a custom rule where all calling numbers will be added all at the same time instead of one by one.
I want a custom rule where all calling numbers will be added all at the same time instead of one by one.
2 votes -
Need the ability to Update the DID line in the top left corner of your Physical Phone to show your corporate number and Extension
Ring Central configured our phones in house and sent them to us to assign to users, with a situation like this we are unable to change the Agents Ring Central DID number in the top right corner of the screen on the physical phone. This needs to be changed to the corporate number and their Extension to reduce confusion and help new hires provide the correct number to our customers.
2 votes -
Block numbers directly in the RC App even if the calls are from the Contact Center Max agent.
Block numbers directly in the RC App even if the calls are from the Contact Center Max agent.
2 votes -
DND does not allow any calls
When in DND the assumption is that they will not get any notification or calls of any kind though currently this is not the behavior. When in the DND state, an extension can still get a call if they are in an overflow call queue or when there are notifications. Maybe there should be different levels of DND or perhaps something like a quiet mode?
1 vote -
Voicemail PIN number takes about three hours to change on the Mitel phones.
Voicemail PIN number takes about three hours to change on the Mitel phones.
Please change this process to be faster then three hours.Thank you.
1 vote -
Ability to use Shared Line as Outbound Caller ID
It would be best if an option for A Shared Line could be used as an outbound caller ID.
2 votes -
Exclude internal calls from block all numbers feature.
Exclude internal calls from block all numbers feature.
1 vote -
Call recoridng announcement volume
It is great to have a volume control to the call recording announcement.
1 vote -
bulk delete inactive/unused devices/hot desk phones
bulk delete inactive desk phones
an admin should be able to delete in bulk RingCentral admin portal data such as devices that are inactive or currently not in use2 votes -
Use Ring Central caller ID name/number from different ring central account
The customer wants to use a different ring central phone number/caller id name to his own ring central account caller id option.
1 vote -
Sent to Voicemail or answer it using a deskphone option
Ability to choose whether calls are routed to voicemail or answer it when someone called in to the main number using a deskphone.
2 votes -
Delegated line for IP Phone
I'd like to apply a template and set a Delegated / Shared Line, but I don't see a template available for VVX250.
2 votes -
key templates upload
Option for uploading key templates to all phones.
Currently it's setup to manually add it per phone but wishing that there is a feature to upload key templates for all phone users that has the same devices on the account1 vote -
Display inbound caller id when a call is placed on hold and the phones has shared lines configured
Display inbound caller id when call is placed on hold in a shared line configuration.
2 votes -
Phone device that automatically pick up calls
Phone device that automatically pick up calls
1 vote -
Voicemail to text to have an option to allow profanity
Currently it does not include the curse word it has **** in place. Would like to have a toggle option to allow profanity on or off
3 votes
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