Program specific transfer button features on handset
Program features on button configuration. IE - blind transfer to Call Queue or specific person or to a VM or mailbox destination.
In medical offices phones are often shared and computers are not always accessible in a busy office. One-touch transfer to users, ring groups/call queues, speed dial routing to CX via a Call Queue being forwarded and directly to a voicemail/message only ext. is greatly needed.
2
votes
Katherine
shared this idea
-
Justin
commented
This feature is very important for customers, especially ones that are migrating over from on-premise PBXs that would have had this ability.