410 results found
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Scan to Fax settings inside RingCentral app
There is a scan to fax option when sending a fax inside the RingCentral. Would it be better if there is a separate settings or tab for Scan to Fax feature inside the RingCentral app.
1 vote -
Emergency Alert Banner
As the title states, an emergency alert banner that can be displayed across the top of the screen similar to Rings update banner. In the event of an emergency (Fire, shooting, natural disaster, etc) the ability to quickly notify everyone in the company is imperitive. Something that can be quickly sent out from users with the correct access and that displays accross all of the Ring Central apps and programs.
5 votes -
Selecting multiple voicemails by holding 'Ctrl' or 'Shift'
At this point, the implementation of selecting multiple voicemails is very poor (pencil icon to enable checkboxes for selection). Why not use industry standards and allow 'Ctrl' or 'Shift' to select multiple voicemails?
2 votes -
Request for Enhanced Voicemail Deletion Options: Multiple Selections via Control Key or Three-Dot Menu"
The customer wants the option to delete multiple voicemail messages. Instead of using the pencil icon, they would prefer to delete messages by holding the "Control" key and highlighting the voicemails they want to delete, or by using a three-dot menu option to select and delete them.
2 votes -
Disable or Restrict Access to RingCentral Web App
Disable or Restrict Access to RingCentral Web App
6 votes -
ability to increase personal meeting id Length for RCV ( 10 or More )
Customer would like to have option to increase number of Personal Meeting ID for RCV from 9 to 10 or more
1 vote -
Enable to see the message history while entering the phone number
Option to see the message history while creating a new SMS message
1 vote -
Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
It's not listed as recommended headset to use with their RingCentral application and they wanted to know when this model to be compatible with RingCentral application. Their Yealink BH74 model is not allowing the user to answer the call using this model and it's not compatible to use with their RingCentral application1 vote -
Contact Fields
Customer wants to add customize fields on his contacts. Which includes status and last date it was modified.
3 votes -
Automatic Outbound Caller ID
Asking for a dialer that automatically changes the outbound caller id depending on the area code they will be dialing.
6 votes -
Multiple Users on 1 Digital Line
Fred wanted to have 1 DL with multiple logged in to it and wanted to have the ability to transfer call from 1 user to another while using 1 Digital Line
1 vote -
A larger preview of each message (Voicemail)
Listing for voicemails was MUCH better before you changed it - I miss having a larger preview of each message. The new way is more difficult to view and open and wastes a lot of screen space.
1 vote -
New Tab on RC App
Customer wanted to have another tab on RC App as their homepage wherein they can insert excel to monitor their files.
1 vote -
Manually reset the RC desktop app version report
Wanted to have the ability to reset manually the RingCentral app version report. I'm trying to navigate a mess where half of the people in my org had the EXE install and half were automatically updating like they should. Trying to get everyone on the same auto update version and have a report that confirms that’s actually the case.
2 votes -
Share RC app call audio with RCV
We are trying to share a call audio in RC app to the RCV active meeting, contacted support was advised that the feature can only share the recorded meeting download and share it would be better if we can share the audio of an active call to the active RCV meeting using the RC app installed app on the PC
2 votes -
Auto-Disable iPhone Integrated Calling for RingCentral App upon Uninstallation
Request Summary:
This feature request proposes an enhancement to the RingCentral mobile app on iOS that would automatically disable the iPhone integrated calling feature when the app is uninstalled. This change aims to prevent continued call notifications from appearing in the iPhone's native call logs after the app has been removed. Currently, users must manually disable this feature after uninstalling the app, which may not be intuitive or known to all users.Business Impact:
Improved User Experience: Users will no longer receive unexpected call notifications in the native call logs after uninstalling the app.
Reduced Support Requests: This automatic process…3 votes -
Ringcentral integration support with copper
Contacted support having issues with Copper integration with Ring central was able to spoke with a representative getting error with connecting with copper CRM and we were advised to contact copper for support It would be help full if Ringcentral should be able to support copper integration for troubleshooting
2 votes -
Looking for an option/feature for the mobile app to be set to only ring (turn on notification) when the user is in a particular location.
Looking for an option/feature for the mobile app to be set to only ring (turn on notification) when the user is in a particular location.
2 votes -
Download Guest User list on RingCentral App
Admin would like to have an option to download the list of Guest Users that was added to their environment. Also to have a visibility on who added the guest.
3 votes -
Call and Text Icons to External Contacts from Call History
From RC App, when I go to Phone > Calls to check the call history, I want the Call and Text icons to be available. When I hover over my cursor to my External Contacts from Call History, it only shows Message and Video even if they don't use RingCentral App.
When viewing the phone app and communicating with someone who doesn't have RingCentral, users want the ability to communicate directly (call or text) instead of being notified to encourage contacts to become RingCentral users.
In the Voicemail, if someone just called and left a message. I would like to…
4 votes
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