2027 results found
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Compose fax on email and send it using Email-to-fax
This feature will be useful to customers that will send fax without them creating a document and attaching it on the email.You can compose on the body of the email for the message on the fax that you wanted to send and send it without creating and attaching the document on the email. Example:Compose a fax message on the body of the emailsend the fax directly to the recipient Its very easy and useful
5 votes -
Disabling only fax notification on Iphone
Disabling only fax notification on Iphone
3 votes -
Bulk Enable Users after Locked out by fail login attempts
Multiple users got attacked by external scripts on anonymous servers, and they got logged out of their RingCentral services. To bulk enable users's account, we would like to have a function to mass enable accounts instead of going into individual accounts to enable the users again.
12 votes -
Centralize option to Managing Launching external app for users
To have a centralized setting wherein I can manage launching an external app for all users instead of individually setting it up per user.
1 vote -
Wants to add an external number and include it to the outbound caller id lists.
To allow an external number that can be used as part of outbound caller id lists and will label "do not call" a feature just like call handling but for outgoing calls.
3 votes -
Group texting for U.S. Territory Numbers
We live in St John, U.S. Virgin Islands, which is a U.S. Terriroty. We are able to send individual text messages to USVI phone numbers but when we try to send group texts, it says we are unable to send group texts to an international number. Request to be able to send U.S. territory numbers group texts.
6 votes -
Sync Default Cover Page from Service web and RC app
Sync Default Cover Page from Service web and RC app
4 votes -
Linking Tasks
We often need to open tasks from inside of one team to another. It would be very useful if we could link tasks together. Even if there were a simple "Task ID" which could be linked via @ or # that would prevent us from having to go back and forth between teams to track our work progress.
7 votes -
Ability to access the call recordings even if the user is not part of the call queue
call recording from the call queue should be able to access the users even though they are not part of the call queue
1 vote -
Ungroup messages sent on a different timestamp
Each messages sent on a different timestamp are showing in the same thread or under one name/avatar of the sender. The customer is requesting to have an option to send messages separately because if the sender is sending a different thought with or without a little difference on timestamp, messages should be sent on a different thread or avatar.
1 vote -
Ability to turn off new feature tutorials
Need the ability to turn off the new feature tutorials through the RingCentral Mobile app on iOS devices
1 vote -
CALLER ID NICKNAMES FOR DIFFERENT OUTBOUND SYSTEM NUMBERS
Hello, I have a business here in the US , that represents 13 different companies in different matters, When outbound calling we can set up 13 different numbers to call out from , However in order to remember which company is attatched to which number there is currently no way to label the outbound number, On the call out number toggle, it lists all numbers as "Direct Number" Making it very confusing for staff to call out from the correct number as all IVR menu numbers are called , "Direct Number"This is a request to add either the IVR menu…
1 vote -
Show full name of the call queue calls
Call queue calls when answered only show the number and PART of the call queue name and agent it would be helpful to display the entire call queue name
1 vote -
Disable/Remove the Extension number when the users need to send a text message to another user internally.
Whenever the users are sending an SMS internally using the app and searching for the name of their co-users the extension number of their co-users is also showing so if the sender clicks the extension number it will route them to a different conversation. What we want is to make sure that for SMS if the users search for their co-user name then only the primary number will show. All SMS communications should be using the "Primary number" by default across all apps if it's possible.
1 vote -
Use Do Not Disturb with Focus on macOS
Please approve this feature Use Do Not Disturb with Focus on macOS devices, This feature is only available or implemented on mobile devices, we want to have the Use Do Not Disturb with Focus on macOS so that we do not need to go back and forth of the RingCentral app to enable the Use Do Not Disturb with Focus on for macOS devices.
3 votes -
Showing the whole contact details on the mobile app
When a contact name comes up on the screen when there's an incoming call, it scrolls across and sometimes it takes a while for the full name of the contact to". It should be better if we have a settings where the whole content of the contact name will appear on the screen instead of displays in a larger font and slowly scrolls from left to right.
2 votes -
Ability to confirm Expressed Link - Email on other PC while on remote.
The ability to confirm the Expressed Link within the email application should be available when accessing the computer remotely via a desktop session.
1 vote -
Toggle option for Users to choose their queue
Customer would like to have an option for her users to have the capability to toggle on which queue will they answer so they can manage their queue anytime that they want
1 vote -
Share MAC audio in the RingCentral Video Meeting
Need to share MAC audio in the RingCentral Video Meeting. Currently, Mac users can only share computer audio when they are sharing a Chrome or Microsoft Edge browser tab.
7 votes -
Persistent Notification Dot for Missed Calls
You know that little red dot you see on your phone icon that tells you there's a missed call? Well, it would be so much better if it went away as soon as you checked your phone. Right now, you have to toggle between all your calls and just the missed ones to make it disappear. It would be awesome if just opening the phone app or clicking on the missed call could make that annoying little red dot go away.
5 votes
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