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83 results found

  1. Currently, when a transferred voicemail is received in the RC app it displays the number of the extension that performed the transfer, rather than the name/number of the caller that left the original voicemail.

    5 votes
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  2. zipwhip does it and it's a major time saver for us..Please add a feature so we can schedule text messages to be published at a later date. Pleeeeeeeeeeeaaasseeee!!

    5 votes
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  3. I used RingCentral for 2 different small businesses on the same account. It would be very useful to know which number was being called to know which business they were trying to reach

    1 vote
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  4. Have an option to set up auto reply text message, out of office, on leave etc.

    2 votes
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  5. Have an option to set auto reply

    1 vote
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  6. on the desktop app on incoming phone calls you text back responses like “will call you back in 10mins” but on the mobile app that is not avaialble I have to just let the phone call go to voicemail

    1 vote
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  7. It will really help us all in our company and SAVE US A LOT OF TIME.

    1 vote
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  8. In the RingCentral desktop app, would be a good option to be able to search by information found in the user profile, such as Department and Location.Often times in larger organizations, someone may be trying to reach someone in a particular department or location for a need, but may not know a name in that department or location.

    49 votes
    Planned  ·  6 comments  ·  Application  ·  Admin →
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  9. Please have a feature where a user can forward the contact information to another user using RingCentral app

    1 vote
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  10. Would like to be able to schedule a text to be sent later. Example: Want to congratulate a person on starting a new job on the day they start their new job.

    9 votes
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  11. We would like to be able to receive text messages and voice calls on our 800# and have that 800# (extension) forwarded to an individual's or group of individuals' cell phones.

    1 vote
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  12. Scheduling Function - plan and schedule messages in the future and create recurring messages to celebrate important dates. Push send once, and be worry-free while your marketing is executed!

    5 votes
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  13. The designated contacts under the group (admin portal) is not synchronizing on the RC App, the contacts on the group should synchronized on the RC App

    3 votes
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  14. In the RC Classic app, conversations in Teams and Direct Messages group together. The new App does not do this, each message is a separate line and it's actually really frustrating/ugly. Can you please allow the option or set it so that messaging groups together? This would make a bunch of my Engineers very happy.

    49 votes
    Planned  ·  4 comments  ·  Application  ·  Admin →
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  15. It would be useful to send reminders to clients at numerous times during the day. That would be beyond helpful!

    1 vote
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  16. It would be very useful to be able to send a recorded voicemail directly to another team member's voicemail within our organization right from the mobile app while retrieving the client's message.

    2 votes
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  17. I have used Zipwhip for several years, they have a very convenient feature that allows a draft SMS to be saved and sent later.This feature does not exist in RingCentral, I have talked with support several times.Thanks.

    2 votes
    Planned  ·  1 comment  ·  Application  ·  Admin →
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  18. Giving the ability to forward voicemail messages via the app on desktop computer.

    15 votes
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  19. It lets a client/potential client know that their text was received.

    50 votes
    Planned  ·  1 comment  ·  Application  ·  Admin →
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  20. Can we have an auto-text attendant -- which will allow him to text his caller if he doesn't want to answer a phone call (e.g. I'm driving, please call me back later.).

    2 votes
    Planned  ·  0 comments  ·  Application  ·  Admin →
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