This needs to be a priority. Almost any other application will allow such searching and filtering of a search. I am very disappointed in switching from Genesys where this was a basic function.

After running RingCentral for 4 years this would be ideal if implemented it is hard to know everyone's name and department but if I could search the profile from the app search bar that would be outstanding.

Why has RC not made it possible to search contacts by company? In order for the search tool to work I have to put the Company name in the first or last name as the individual. I couldn't belive that RC would not have that function running before forcing everyone to change to the new version about a year ago and it still is not fixed. Who's drivin this bus anyway?

We have situations where someone needs to find someone in a specific department or based on their job title. In the Ring Central desktop app, when you go to Contacts --> All Contacts, you're only able to search and filter by name. We have loaded locations, job titles and department information into the system but it isn't something that we can use to help find people in the organization. It would be great if that feature could be added in to make it easier to find people without knowing their names.

Users often just want to speak to someone in say finance and would not necessarily know a specific name