RC app search by department
In the RingCentral desktop app, would be a good option to be able to search by information found in the user profile, such as Department and Location.Often times in larger organizations, someone may be trying to reach someone in a particular department or location for a need, but may not know a name in that department or location.
Chris
shared this idea
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Brian
commented
After running RingCentral for 4 years this would be ideal if implemented it is hard to know everyone's name and department but if I could search the profile from the app search bar that would be outstanding.
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Jerry
commented
Why has RC not made it possible to search contacts by company? In order for the search tool to work I have to put the Company name in the first or last name as the individual. I couldn't belive that RC would not have that function running before forcing everyone to change to the new version about a year ago and it still is not fixed. Who's drivin this bus anyway?
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Lauren
commented
We have situations where someone needs to find someone in a specific department or based on their job title. In the Ring Central desktop app, when you go to Contacts --> All Contacts, you're only able to search and filter by name. We have loaded locations, job titles and department information into the system but it isn't something that we can use to help find people in the organization. It would be great if that feature could be added in to make it easier to find people without knowing their names.
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Gary
commented
Users often just want to speak to someone in say finance and would not necessarily know a specific name