RingCentral APP - Grouping Conversations/Messages
In the RC Classic app, conversations in Teams and Direct Messages group together. The new App does not do this, each message is a separate line and it's actually really frustrating/ugly. Can you please allow the option or set it so that messaging groups together? This would make a bunch of my Engineers very happy.
Kyle
shared this idea
-
Andrii Dzhalun
commented
When using RC app I have to scroll a lot between 'Teams' and 'Direct Messages' to check my new messages. Let's make a toggle, like in RC Classic app, to merge Team and Direct chats so all new messages will be next to each other.
-
AdminBecky
(Admin, RingCentral)
commented
Amrit and Kyle, Thanks for this idea! We have merged it with an already existing idea on this feature.
-
Kyle
commented
I can add a picture of this, if clarification is needed. Thanks!
-
Amrit Mann
commented
This would be a great feature to help clear the clutter in the new messaging app. Extremely annoying as this only happens on the desktop app, whereas the classic and mobile app group the messages by default.