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2027 results found

  1. Users should not be able to transfer calls to call queue

    We want a feature wherein users will not be able to transfer calls to call queue

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. Exporting team member list.

    For larger members teams already who wanted to extract the lists of the names that were added on the said team through RingCentral app.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. Revalidate the user every 30 days

    Revalidate user s every 30 days due to HIPAA

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. A Carrier Lookup

    A Carrier Lookup like the one twilio has but getting it to work with RC is out of my hands.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. Create a profile allocation in RingCentral App for multiple users

    Profile allocation in RC App

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. Configuring Company Numbers and Info on the mobile app

    Please allow configuring Company Numbers and Info on the mobile app. Previous versions used to have this feature and it's really convenient for changing settings remotely or on-the-go for account admins.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  7. Separate Button for Group Text

    There are users that always send Group texts and it is tedious for them to always press create group text or navigate to another option to send group text as the design and option on RC Desktop app is different on RC Mobile app.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. Ability to select what user's can see as an outbound caller ID on their RC application

    This is to prevent users to select other phone numbers as their outbound caller ID's.

    9 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. Notify all users of received faxes thru desktop application

    All incoming faxes are currently emailed to all users at the same time. How do I have the desktop app notify all users at the same time that a fax has come in?

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. Dial by Extension During Voicemail Greeting

    Greeting

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. remove beep sound for intercom

    requesting to remove the beep sound every time we need to do intercom

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. Ignoring a call or sending a call to voicemail should not create a missed call notification

    By definition the call shouldn't be considered as a missed call if a user actively interacted with it to either ignore it or send it to voicemail.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. Add functionality for other headsets

    My company uses a wide variety of headsets, some USB, some Bluetooth. Each headset has various buttons for volume control, answer/hang-up, etc. Why don't these work with the Ring Central app? Why do Only Plantronics and Jabra headsets work? Every other program seems to function with these buttons on random headphones with out issue. Please fix this.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. Be able to turn off Emergency Location requests

    Our company has no office; everyone works from their homes. Every day the RingCentral app asks for an emergency location. We have one mailing address and that's what I put in, but the next day it asks again. Being that everyone works from their homes, no one would use RingCentral to make an emergency call -- they would use their cellphone. Thus, we should be able to turn off the software's constant badgering to set a location. I was told by support that it is currently not possible.

    7 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  15. Option in RC App to Restrict the App from using IOS Mobile Call Logs

    To have the Option in RC App to Restrict the App from showing call logs on the Iphone regular call logs.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. Exit group text

    I was added to a large group text using my work phone number. I would like to be able to exit this group text.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  17. Taking calls while on dnd and also a better conference feature. and more scam protection

    . So it auto fills with people to the conferance pro and standards. Lastly you guy still wont add a carrier lookup to each number which is rather troubling. I would like to know what carrier the scammers are using over VOIP lines

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  18. Make the windows app and physical phone work as one

    The app is limiting users without the ability to use a microphone and speaker on a PC. We need to ringout our physical phones to use click to dial and then we are tied to the limitations of the phones. We can not transfer calls through the app while on the physical phone. The Mitel softphone had this ability, the app and physical phone worked seamless with each other as with RC they are entirely separate occurrences.

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  19. Add another option to "Maximum Wait Time is Reached, send caller to"

    Currently, the options are voicemail and external number, customers are requesting to add an option to choose another call queue or extension number.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  20. further narrow the 'Message Panel' Column to give more space to actual messages

    I switched to the new layout for the desktop app and noticed that the message panel column takes up an unnecessary amount of space on the desktop app. I would like to be able to further narrow the left column (message panel). It eats up a huge amount of real estate that would be better used for center column with the actual conversation (see attached). The same problem exists on the web app. I am only able to narrow it to about 1/3 of the overall screen - which is a total waste. I submitted a ticket about this (#18823765)…

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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