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281 results found

  1. Voicemail will state the caller's number and time received first before playing the actual voicemail

    1 vote
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  2. On the RingCentral Teams deskotp application, the RingCentral app does not remember the last used section when navigating away to other Teams apps/functionality. The RC Teams app always defaults to the Phone tab instead of the area I was previously in.

    2 votes
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  3. 1 vote
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  4. Change the Contact information > MY PRIMARY NUMBER in the https://myringcentral.com/ website to show as the user's direct number rather than the accounts main number. Changing the user's outbound caller id in the User Details doesn't appear to change this in the Contact information > MY PRIMARY NUMBER of the https://myringcentral.com/ website.

    2 votes
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  5. Brand: BT

    Please include an option to enable or disable the pop-up notification for accepting or rejecting outbound calls in the application. Currently, users must either accept or reject the call before it connects, but most customers prefer their outbound calls to go through automatically.

    1 vote
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  6. Generate a report of phone numbers that are assigned to each user that are not in use and don't have activity.

    3 votes
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  7. Request to add option to have prompt for the number being dialed.

    2 votes
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  8. 1) Any voicemail left for the customer care call queue to go to customercare@dieterichbank.com and not to go to their personal email inbox. All members have access to this email address to access the voicemail emails.
    2) Customer Care voicemail queue in RingCentral app must stay accessible to all members.

    2 votes
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  9. We would like to have an option to modify the content of the email we receive for voicemail notifications. The default voicemail notification sent via email contains personal and private information of our customers. We hope to find a way to edit this content to protect our customers' privacy.

    1 vote
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  10. I want to combine two sites and still keep the white pages and directory assistance listing for both site.

    3 votes
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  11. The capability to disable voicemail totally and let the call ring until the caller decide to end the call.

    1 vote
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  12. It would be helpful to have Ringsense Ai notes enabled for Ringsense users who did not meet the deadline for pre registration for RingSense

    1 vote
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  13. Customer wants to request an international number, but the request keeps getting rejected because the documents that's being uploaded are invalid.
    The Customer advised that their setup is that they have purchased an office in Denmark, through an Office provider.
    The Customer wants to be able to request an international request with their setup.

    2 votes
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  14. Need to have an option to ignore intercom calls

    3 votes
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  15. When the Direct call announcement is switched on, the external number under the ring setting on the extension cannot receive/answer the call.

    2 votes
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  16. 1 vote
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  17. The customer wanted to connect their BT Cloud phones to a Ring Bell and a Bluetooth speaker so they could hear the phone's ringtone anytime they received an incoming call.

    2 votes
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  18. Able to use Iphone on click to call options on websites. The feature works on android and computers but not on iphone.

    2 votes
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  19. It is better that customer has the ability to choose the caller ID for each line -- even they are sharing one device. Some customers use one phone for different companies but admin portal only allows them to choose one caller ID.

    3 votes
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  20. We have a customer who would like to know if it's possible to determine whether the forwarding extension using ATA is busy or unavailable, or to have the forwarding status displayed in the log.

    1 vote
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