344 results found
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Disable cold transfer.
Disable cold transfer.
2 votes -
Add outbound caller ID on the report
Add outbound caller ID on the report when you download user list.
2 votes -
security scan
Security scan for attached files received from SMS/Team messaging.
It would be great if a security scan is performed to the attachment before making it available to the user.
2 votes -
Retain the caller ID of the original caller when transferring calls to an external number using the RingCentral app
When the Ringcentral number is called and answered on the user extension, if they need to transfer the call to an external number, the original caller ID number should still show up and not the phone number of the RingCentral user.
1 vote -
use forwarded intercom number from different provider to work with ringcentral
company with a different provider wants to forward their number that has intercom to Ringcentral number, then ringcentral number would be able to control intercom
2 votes -
Outgoing email encryption
Ability for outgoing and incoming email encryption, customer ask feature to have outgoing email to get encrypted.
1 vote -
IVR Navigation Setup After a Number is Pressed.
Customer is requesting a feature that allows the * or # keys to function after a number is pressed in the IVR, enabling the caller to return to the previous menu rather than being directed to the voicemail of the extension when * is pressed.
2 votes -
Uploading Contacts to Cisco Deskphones _ BT Account
Feature Request: Uploading Bulk Contacts to Cisco Desk phones _ BT Account
Details : Need to have an option to upload bulk contacts on a Cisco Desk phones.
3 votes -
Super admin for each site
An option to assign a separate Super Admin per site if the account is set on Multi Site so the Admin would only be able to manage their own assigned sites.
4 votes -
More than 1000 participants for conference calling
More than 1000 participants for the audio conference calling. They are able to join via dial in, using the host code or participants code but they can only join up to 1000 participants including the host and wanted to increase the number of participants for the audio conference calling. Wanted to have a license or a feature that can have this feature to be available with RingCentral. They wanted to have more than 1000 participants that can join their audio conference calling.
1 vote -
The customer wanted to use ATA as a paging device and to be added in a paging group.
The customer wanted to use ATA as a paging device and to be added in a paging group.
1 vote -
Phone Calls Category in RingCentral App
The Customer has 5 Call Queue Groups and would like to categorize all calls they will receive it individually, whenever they receive it through Ring Central app.
2 votes -
Shared Line
Hi Team,
The customer would like to have the devices on shared line group to have an option/feature to be rung in order just like a regular extension with a license.
1 vote -
calls restriction
Please create a settings where the admin can restrict the calls of the users to 10 or so. This is helpful if the users are on mobile license.
2 votes -
A separate window to see the camera while sharing the screen using the mobile app
The customer wants to see herself in the camera in a separate window while sharing her screen.
1 vote -
Robocall Reporting
Ability to see how many suspected robocalls come in without disabling feature. A report specific for robocalls only.
5 votes -
Add the preferred area code numbers instead of having it replaced by an existing phone number
Customer mentioned that they wanted an Arizona area code (408) phone numbers to be added on their account, but the original process is to have it added by the Telco Ops team which will need a replacement from their existing phone numbers. User declined this request.
Can we have them add the phone numbers with area code preferred so they can just purchase it instead of replacing it with an existing phone numbers in their inventory?
2 votes -
voicemail
limit the length of voicemails that can be left
1 vote -
Translate abbreviations in voicemail to text as abbreviations only
Translate abbreviations in voicemail to text as abbreviations only. For example, it generally translates "PA" to Pennsylvania, which is not what we intended.
2 votes -
Document camera on RC meetings
Add an option to adjust the settings of the document camera connected on the RC meetings to scan a documents
1 vote
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