44 results found
-
Support for a Shared "If No One Answers" Audio File Across Multiple Users
It would be helpful to have the ability to assign a single shared audio file for the “If no one answers” voicemail greeting across multiple users or user groups.
Currently, each user needs a unique recording — especially if their name is mentioned — which becomes impractical at scale. Allowing admins to upload one general message that applies to all (or selected) users would simplify system management and improve efficiency.
1 vote -
Create an "on-call" schedule capability
Currently, we are missing an important functionality, which I'm sure others would like to see also - the ability to schedule our employees to be "on call" after hours. Our firm handles many levels of emergencies, and thus needs to be able to be contacted 24/7. We handle this by putting certain people "on call" on a rotating basis. For example, this month, I'm on call - so if someone has an emergency at 3am, my phone rings, but nobody else in the organization gets the call. Next month, someone else is on call... and we rotate that schedule throughout…
1 vote -
Update to TTS Voice
The TTS voice sounds very robotic and hard to understand at times. With all the advances in AI, there should be some way of improving this. Not looking for anything hyper realistic, but I think anything would be an improvement over the current one.
1 vote -
Have more than one "This call is being recorded" messaging for different locations within our organization.
Currently there is only one way to change "This call is being recorded" message that will apply to all your locations within the admin portal. If you have locations with different names and would like to create a custom message for the different locations, there is currently no way to do so. I would like a way to edit a specific location with its own message that the callers hear when dialing their main numbers.
1 vote
- Don't see your idea?