We need a contact center admin app for mobile devices
if you are an admin of the contact center, you should be able to login and view the dashboards etc.
3
votes
Jeff
shared this idea
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Nikki
commented
Yes, please! This is critical! I am able to view and 'edit' within admin portal but unable to save changes- ie- attempting to close a queue or create a new queue event during the weekend and I am not near a laptop. It has created quite the chaos for us in the past due to the inability to not save changes on mobile devices. Thank you for your consideration!
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Kurt
commented
We have another customer who has requested a mobile app. I'll add your Idea Request to the Feature in our system. - Kurt