Feature Request: Default Site Setup Templates

Dear RingCentral Product Team,

I would like to submit a feature request for the ability to create Default Site Setup Templates within the RingCentral Admin Console. This feature would significantly improve efficiency and reduce manual work when setting up new sites with standard configurations.

Feature Overview
• The ability to create and apply templates for new site setups would allow for consistent configurations across multiple sites. The template could include predefined settings, such as:

• Main number, fax number, and third external number for call queues.

• Routing rules for the main line, including customized IVR and call flow configurations.

• Fax numbers directed to a specific user extension with email notifications enabled for fax collection.

• Predefined call queue extensions and other common settings used across all sites.

Benefits
• Time-saving: Reduce the amount of time spent manually configuring each new site.

• Consistency: Ensure all sites are set up with the same core configurations, reducing the potential for errors.

• Ease of scaling: Quickly onboard new offices or locations by applying a standardized template rather than starting from scratch for each site.

Potential Implementation Ideas

• Admin users can create and save templates with standard site settings, which can be applied to new sites.

• Templates could be customizable for each organization’s specific needs while retaining core configurations.

• Templates could include predefined configurations for call queues, user extensions, fax handling, and routing rules.

This feature would improve the overall user experience by simplifying the process of creating new sites and ensuring consistent configuration across multiple locations.