2 results found
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Pre-Recorded Message Feature for User Extensions
The proposed feature entails integrating a pre-recorded message functionality tailored specifically for user extensions within the RingCentral system. This addition aims to address the need for delivering essential messages, such as data protection notices, directly during calls made to user extensions.
Currently, while there exists an option to utilize pre-recorded messages within IVR menus for calls routed through the main number, there lacks a solution for playing pre-recorded messages during calls on user extensions. This feature enhancement seeks to fill this gap by allowing users to play pre-recorded messages seamlessly within the context of ongoing calls on their extensions.
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3 votes -
Presence sync when in events with Ring EX
When you are in events, ideally it should update your Ring EX presence to in a meeting/events etc. Not everyone has calendar presence setup so any time you're in a events session it should ideally update your presence across the Ringcentral portfolio.
1 vote
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