304 results found
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Ability to Export Text Messages to a transcript.
Hello,We were looking at using Ring Central SMS Text Messaging as another to communicate with our customers and clients. It would be great if text message conversations were exportable to a transcript that we could export and put in their file.Thank you!
2 votes -
Different Icons
Icons that can indicate like/dislike/yes/no/raise hand etcCan be customized base don RC colors or such. This is very useful in class especially in bigger classes where they ask questions.
4 votes -
Add ability to have co-hosts in RCV
To be competitive with other platforms, and to provide the best experience to meeting hosts, we need the ability to share hosting abilities during RCV meetings.
7 votes -
Display conference title in login picklist
This would be helpful so I don't need to remember/lookup conference IDs when I routinely attend several
1 vote -
Add a pointer tool
It would be nice to have a pointer to use while sharing my screen. Had this in Go To Meeting and used it all the time.
5 votes -
When sharing a remote users' desktop, allow me to copy a file to their desktop
Allow a user to copy a file to a remote users' desktop during a sharing session. Appropriate permissions should be requested/apply, but if I am in a situation where I am providing support to a client and need to update software on their computer, this feature would make it really easy for me to update or add the necessary to get their system working again.
6 votes -
A way to share a file would be amazing
Give us a simple way to share a file . This would be amazing!
10 votes -
Ability to hover over a participant and see what information that helps identify their role and/or interest in the meeting
Point of pain being addressed: When meeting with people we haven't met or don't meet with regularly (especially users in customer-facing roles; e.g., AE's, CSM's, Support Leaders, etc.), I find I spend a lot of mental energy trying to figure who is who, why they are there, who reports to whom, etc. E.g., does this person work for the Partner? RC? the Customer? Are they in IT vs. line of business at the customer? Is that lady that's talking the highest ranking person on this call from this customer? Do the others report to her? Why does person X keep…
1 vote -
Pop up reminder
A few customers have asked if RCV can support a meeting pop up reminder similar to how Teams works when meeting has commenced or people have joined/waiting.
5 votes -
Have quick link to create new meetings
it would be great to have a dedicated link to start meetings like rcv.new which would allow to create meetings using only browser address bar Currently there are several ways to start a meeting from desktop:1st optionopen glip appclick RCV iconclick start button get redirect to a newly create meeting from glip2nd option go to https://v.ringcentral.com/click start buttonThe proposed method:enter rcv.new to the browser address barCurrently the domain name rcv.new is free and could be registered. Note. The similar way google allows to create different docs sheet.new - creat new spreadsheetdoc.new - create new docslide.new - create new slidedeck form.new…
1 vote -
Put local time of a person somewhere near his avatar/video due to call.
It could be visible only on hover, to not make extra noise on the UI.
2 votes -
Print out list of meeting participants
I would like to be able to keep records of all meeting participants on calls which manually is a big chore with up to 60 people on the call.
6 votes -
Countdown timer for meeting time left
Show countdown timer for meeting time left on screen.Can be option to setup for full meeting or last 10-15 mins.Can be dismissed by host Large font (non distracting on the corner of the screen bottom or top).
11 votes -
Read Receipts
I don't see an option of viewing who has read my message and who haven't in the Glip Space. Even on Direct or Group Messages
7 votes -
Call Queue After Hours - Rotating schedule
We currently have a single team member that is on call for after hours. I (as the call queue manager) have to manually change this each week to go to the new scheduled associate's extension.It would be great to be able to set a rotating schedule using primary members with the ability to add "overrides" as needed for members that are on leave.
6 votes -
Presentation mode - Be embedded inside a circle instead of background removal
Sometimes, the agorithm to remove the background is not optimal, to avoid this problem and improving the visual effect, having the possibility to be embedded in a circle, like some Youtube guy does, could be a nice feature!Here an example : https://ibb.co/cL71bnK
2 votes -
Soft filter feature on video
Soften image filter to make the video less grainy
4 votes -
Recordings - Please record in Stereo instead of Mono
We need the recordings to be in Stereo instead of Mono.
18 votes -
Virtual background - run performance test in the background at the beginning of the session
When i try to select the virtual background option, it runs the performance test screen and end of the test, it showed system did not meet expected requirement. instead, you can run the performance test in the background when the application loads parallely and intimiate user with a small icon above saying virtual background feature cannot be used. it saves lot of time. also suggest text like "try closing other tabs for best experience" for this feature, which worked for me. so user dont need to open the link and read through documentation, which hardly users does.
2 votes -
Video transcription
It would benefit hard of hearing users, plus provided a transcription of the call at the end
3 votes
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