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29 results found

  1. Synchronize DND setting across App and Desk Phones so that if someone sets DND on their desk phones it shows up on all other users desk phones that they have DND on. At present it only shows up in the App if you set DND in the App, and dos not show on desk phones.

    14 votes

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  2. RingCentral Video Rooms should allow you to use an iPad as a Controller and another one as Scheduling Display. The iPad for Scheduling Display can be placed on a wall outside the conference room, which will let the attendees view the room's schedule and availability, as well as reserve the room.

    11 votes

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  3. The recent update for the Ipad Rooms Controller, Version RCM Room Versions: 21.3 (19680.0727) changed the way the layout worked. Causing the End button to be located at the bottom with similar red text. This issue makes it harder for those who are color blind to view the text here, and it looks as if it is a red block. Could we change the way this is laid out, to the previous versions, or could we change the font color to be more easily read with those who have difficulty discerning different colors?

    10 votes

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  4. The old RC meetings rooms had great airplay compatibility. Our employees use it daily in our conference rooms. We are unable to roll out the new RC Video Rooms since airplay is NOT an option yet. PLEASE add it for the next release. Thanks

    5 votes

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  5. Teams, Zoom and Webex all support Barco Clickshare Devices, because RingCentral Rooms does not currently support the Clickshare device, users are unable to pass the clickshare around the room and reshare content.

    5 votes

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  6. We have multiple Polycom Studio X50 video conferencing units, and they work great with users that are on RingCentral, but if we're invited to a vendor call, there's no way for us to dial in to WebEx or Zoom meetings. The baseline Polycom firmware has the capacity to act as a SIP subscriber, so I don't know why this function isn't available in the RC App on the controller.

    4 votes

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  7. cust can access sms log and determine errors so they can do something on their end.

    4 votes

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  8. Anyone who uses RingCentral Meetings Rooms would benefit from being able to join breakout rooms and use the other features of RingCentral Meetings.

    4 votes

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  9. It would be really useful to have a clock displayed on the screen, not all rooms have a clock, and checking the phone or the control pod to get the time isn't practical.

    3 votes

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  10. I already have Windows PCs in my conference rooms capable of running RingCentral Video. Why should I have to purchase Mac Minis or Poly devices when I already have capable hardware? At the very least, set up an RCV Rooms web app that I can put in a fullscreen Chrome tab. Supposedly, that's all that's required for regular participants...

    2 votes

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  11. We have a larger room with two different cameras. It would be great if we could share the content from a second camera in the meeting so that participants could view both cameras in the meeting. This would improve the meeting experience in larger rooms. I believe Zoom has this capability.

    2 votes

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  12. Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.

    Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.

    1 vote

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  13. With Rooms connecting being concurrent, the customer would like to restrict who has access to having the xxxxxxxxx@sip.rcv.com showing up in the invite and accepting rooms so that some groups of people do not occupy licenses needed by C-Suite.Alternatively, have the ability to reserve the connector licenses.

    1 vote

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  14. Since Rooms Connector licenses are concurrent, customers need the ability to run reports on peak usage of those licenses. In addition, the customer should be able to set up an alert the moment that all licenses are occupied.

    1 vote

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  15. we have two Avaya CU360's set up as Avaya Cloud Office Rooms. There is a setting to automatically accept a video meeting invitation when not in a meeting, but it apparently only works with Poly gear, it would be nice if that also worked on the collaboration units

    1 vote

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  16. Our company has several Logitech Taps with Microsoft Teams as meeting room solutions. Internally everyone uses Teams and this works great. There are other organizations that we have meetings with regularly and they use RingCentral. Is it possible to join the RingCentral meeting through the Teams Tap or for someone to join a Teams meeting from RingCentral?

    1 vote

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  17. I have a room where we have a projector and two screens. With Zoom, you can script those devices to turn on and turn off via the Zoom Rooms Native Room Controls. It would be awesome if there was a similar capability in Ring Central Rooms.

    1 vote

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  18. It would be really helpful if there could be somewhere where you could add a list of frequently used participants or contacts that you could choose from or that would auto populate when you started typing their name to add them to a RC meeting from the controller or scheduling display. It's really time consuming to type in each person's email address

    1 vote

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  19. Would like to be able to use Clickshare with RingCentral Rooms, at present it works well and we can share the clickshare between users, however, as soon as someone joins the meeting from RingCentral App and shares the screen, it knocks out the ability to use the Clickshare again until we disconnect the HDMI in the main unit and plug back in

    1 vote

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  20. Currently RingCentral Meetings Rooms can only rotate the background image but does not have an option for a Screen Saver or to Turn off Display (display a black image to keep the screen from burning). This is a necessity for conference rooms where users leave the display on by accident or for extended periods of time during the day and overnight. When I tried enabling the built in screen saver of the machine this is not supported properly by the meetings rooms and does not wake properly.The suggested fix is to add "Screen Saver" option (with specified number of minute)…

    1 vote

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