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33 results found

  1. Synchronize DND setting across App and Desk Phones so that if someone sets DND on their desk phones it shows up on all other users desk phones that they have DND on. At present it only shows up in the App if you set DND in the App, and dos not show on desk phones.

    15 votes

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  2. RingCentral Video Rooms should allow you to use an iPad as a Controller and another one as Scheduling Display. The iPad for Scheduling Display can be placed on a wall outside the conference room, which will let the attendees view the room's schedule and availability, as well as reserve the room.

    11 votes

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  3. The recent update for the Ipad Rooms Controller, Version RCM Room Versions: 21.3 (19680.0727) changed the way the layout worked. Causing the End button to be located at the bottom with similar red text. This issue makes it harder for those who are color blind to view the text here, and it looks as if it is a red block. Could we change the way this is laid out, to the previous versions, or could we change the font color to be more easily read with those who have difficulty discerning different colors?

    10 votes

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  4. The request is for RCV Room Connector that allows Poly VTC Hardware and With VTC devices registered against a digital line to act as a phone when required.

    8 votes

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  5. Some customers have requested that RCV and RC Rooms integrate with DTen.

    5 votes

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  6. The old RC meetings rooms had great airplay compatibility. Our employees use it daily in our conference rooms. We are unable to roll out the new RC Video Rooms since airplay is NOT an option yet. PLEASE add it for the next release. Thanks

    5 votes

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  7. Teams, Zoom and Webex all support Barco Clickshare Devices, because RingCentral Rooms does not currently support the Clickshare device, users are unable to pass the clickshare around the room and reshare content.

    5 votes

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  8. Some customers want their room system to support both inbound and outbound PSTN to allow for telephone calls but do not want to have a conference phone also in the room.

    4 votes

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  9. We have multiple Polycom Studio X50 video conferencing units, and they work great with users that are on RingCentral, but if we're invited to a vendor call, there's no way for us to dial in to WebEx or Zoom meetings. The baseline Polycom firmware has the capacity to act as a SIP subscriber, so I don't know why this function isn't available in the RC App on the controller.

    4 votes

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  10. cust can access sms log and determine errors so they can do something on their end.

    4 votes

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  11. Anyone who uses RingCentral Meetings Rooms would benefit from being able to join breakout rooms and use the other features of RingCentral Meetings.

    4 votes

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  12. It would be really useful to have a clock displayed on the screen, not all rooms have a clock, and checking the phone or the control pod to get the time isn't practical.

    3 votes

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  13. I already have Windows PCs in my conference rooms capable of running RingCentral Video. Why should I have to purchase Mac Minis or Poly devices when I already have capable hardware? At the very least, set up an RCV Rooms web app that I can put in a fullscreen Chrome tab. Supposedly, that's all that's required for regular participants...

    2 votes

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  14. We have a larger room with two different cameras. It would be great if we could share the content from a second camera in the meeting so that participants could view both cameras in the meeting. This would improve the meeting experience in larger rooms. I believe Zoom has this capability.

    2 votes

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  15. Looking for support for RC Rooms with multicamera participant support such as Logitech Sight:Logitech Signs Compatibility pageIts really painful when RingCentral lags behind in featureset and support for innovation - Please provide support and better communication with the future of the Rooms featuresets.

    2 votes

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  16. Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.

    Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.

    1 vote

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  17. 1 vote

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  18. With Rooms connecting being concurrent, the customer would like to restrict who has access to having the xxxxxxxxx@sip.rcv.com showing up in the invite and accepting rooms so that some groups of people do not occupy licenses needed by C-Suite.Alternatively, have the ability to reserve the connector licenses.

    1 vote

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  19. Since Rooms Connector licenses are concurrent, customers need the ability to run reports on peak usage of those licenses. In addition, the customer should be able to set up an alert the moment that all licenses are occupied.

    1 vote

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  20. we have two Avaya CU360's set up as Avaya Cloud Office Rooms. There is a setting to automatically accept a video meeting invitation when not in a meeting, but it apparently only works with Poly gear, it would be nice if that also worked on the collaboration units

    1 vote

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