492 results found
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Poor Recording for RC Video during Screen sharing w/text (h264 enable)
With RCV recordings, Screen Sharing with text is unreadable. We need to have better quality as we use it as Playbacks for Training and Reference.
3 votes -
Multiple Screen Share
Admins and users are looking for the ability to share multiple screens at the same time on RCM and RCV.
10 votes -
meetings that were scheduled for next week or whole month to be displayed in video section of rc app
customer would like to have the ability to choose the time range of scheduled meetings to be displayed on the rc app, not just for the current week
3 votes -
RCV option to show only participants with video on
The request is to dynamically scale active video participants to use larger tiles while non-video participants use smaller ones. When joining a large meeting where there are only a few people on video, it is visually undesirable to see so much dead space on the screen, and such small video tiles for the few people on video. As an outcome, the meeting experience will be enriched for end-users because they will be able to better see those who need to be seen.
2 votes -
Add an option to ask participants for consent when a recording starts.
This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.
2 votes -
Automatic Recording on RCV
There is currently no option to automatically record a meeting for Ringcentral Video unlike its latter, Ringcentral Meetings.
45 votes -
Be able to edit video meetings for whom I can schedule them
Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any longer as I once did. So, If I forgot to make the video meeting a reoccurring meeting, or if I misspelled, I don't have a way to find the meeting and change this for the person I scheduled on behalf of. Very frustrating and not user friendly in this regard any longer.
3 votes -
Share Browser Window Highlight
Like Zoom and Skype, when you select a browser window to share, there should be a thick, colored line that should highlight that browser window so you can immediately see which one is actively being shared. This is a basic feature of every other screen sharing desktop app on the market. You need to add this feature to be in line with your competitors.
3 votes -
Easily Copy/Paste Attendee list of your meeting to easy to capture meeting minutes
Very useful for taking notes while running the call so you don't miss anyoneEveryone would benefit out of this featureSuper useful and time saving
1 vote -
RCV transcription recording request
RCV allows you to enable transcription when it's not being recorded. But the transcription only works if it's being recorded. The system should prompt you to start recording when you enable transcription.
3 votes -
Extend 'Mute All' and 'Remove Users' to all participants on RCV
Some customers may need the ability for all participants to be able to mute anyone (except moderators) during meetings as well as the ability to remove anyone (except moderators) during meetings. This is only available to moderators today.
8 votes -
Pinning Specific Participants for Meeting Recording
Before the most recent update, we could pin a specific participant in a meeting to record. This is essential for our business. Now everything records in gallery view even if the host's screen is utilizing other views or pinning.
4 votes -
Allow Host to See Film Strip View of Participants on screen when screen sharing in RCV
Customer uses RingCentral to host training sessions for their end users. The trainers would like to be able to see a film strip view of the participants whilst sharing the screen during a training session so that they can tell whether they are engaging the audience. This would be particularly useful whilst working from home with only one screen.
4 votes -
Add RCV Outlook plugin that works from Outlook Mail tab
Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the option to schedule or start an instant meeting right on that page made it quick and easy. This I believe is the main reason RingCentral meetings was adopted so quickly and we were not pressured by the Execs to visit Microsoft Teams, Zoom or other platforms. We have a limited number of people that have…
21 votes -
Inviting Meeting Attendees
I work on a MAC -- the most updated operating system. When I schedule a meeting -- the integration with the Microsoft Outlook Calendar is such that it is not easily apparent how to invite attendees once the meeting has been scheduled. One has to click on "Edit." It would be wonderful if there was a way to make it a little clearer this is where you click to open up an email to invite attendees.
1 vote -
RingCentral Video Easy navigation for non English speaking customer.
There should be an option for customers to select a meeting link that will open through browser by default. This option will remove all the extra navigation on downloading and installing the application. This will greatly help other non English speaking customer to smoothly navigate on the meeting without going through series of steps to take or skip.
1 vote -
Display entire voicemail-to-text transcription in voice-to-text notification email
There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: https://support.ringcentral.com/article/8045.html
When the transcriptions occurs, only a partial transcription preview is included in the voice-to-text notification email (not full).
It would be of great help to our business to receive the full transcription in the voice-to-text notificatino email, as this would allow us to read the entire transcription in the email itself, and we could avoid having to download the attached voicemail audio file, and listen to it in its entirely (as we must do for now) for long messages.
This change would have a meaningful impact…
5 votes -
Resolve what is apparently a serious RCV bug
Our company is experiencing a serious issue with RCV. We are a large real estate company that has monthly virtual all company meetings. These meetings frequently invite high level guest speakers. The RCV invite to these external guests displays a pop up to go to the MS Store to get an app to run the meeting (as these external guest speakers do not have the RC Unified app installed to the computer they are joining the meeting from). This error condition is unacceptable and needs to be resolved ASAP. This problem is one of numerous issue with RC and the…
1 vote -
Add an option to stop recordings and create new recordings.
Currently, there is no option to stop recordings and then create new recordings like what we had in RC Meetings which are really helpful and I can say a necessity for UAT recording sessions. Most of the time, we are handling multiple projects at the same time and this feature enables us to just stick with one meeting instead of ending and creating one for one project to the next.
4 votes -
RingCentral Video - Reactions
Our staff love to use the "reactions" type emojis within a video meeting. This will allow participates to interact within the meeting and not have to talk. This would be a huge benefit to the Video platform. :)
9 votes
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