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Events & Video

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583 results found

  1. Hide details that content sensitive information in meetings that show up in people calendars.
    Make it private so other people can't see the name of the meeting and the attendees. Google Calendars has this option/setting, Calendars and Contact...etc.In Google there is option to be able to Hide details and mark them as Private so other people can't see the name of the meeting and the attendees.

    1 vote

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  2. It would be very useful to be able to share the recordings to a team thread. I saw another idea where they are, asking to be able to share a link, which would also work. However, we can already share this to an individual inside of our groups, it would be super helpful to be able to share it to a whole team at once.

    3 votes

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  3. We would like to have the option to press 1 for leaving a voicemail on an extension and press 2 to be routed to a call queue. Key press isn't available on individual extensions currently.

    4 votes

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  4. Is it possible to add Auto Answer for Video calling? Thank you! It would be helpful for those who might not have someone in the room with them to answer the video call.

    1 vote

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  5. The customer has auto-reply text messaging where he wants to associate the meeting invite link so that once he sends the messages, his clients will be allowed to schedule a meeting on the date they prefer. He is recommending, if possible, adding it as one of our features so that all their clients can have the capability to arrange a video meeting.

    1 vote

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  6. Allow ‘Turn off Camera for participants’ to be set from the admin RingCentral Video settings. This option existed in RingCentral meetings and can be set when creating a meeting, but is not configurable through RingCentral Video settings admin portal. Enabling this to be set for the entire account would provide consistency in the case that a meeting host forgets to change the setting.

    12 votes

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  7. RingCentral no longer shows generic time zones which I depend upon when setting meetings. Mountain Standard Time, Eastern, Pacific, Central, etc. I have to find a city within the zone and that confuses the customer.

    1 vote

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  8. Hello!We would like the ability to limit who can see Meetings recordings. We would like our Users to be able to Host Meetings/Videos, but we feel the Super Admin should be the one to determine who can then view those recordings.IE we should be able to remove the option My Recordings under Video on the desktop app.Thank you!

    1 vote

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  9. You can't control removing guests the blocking feature is not appropriate. If you have multi guests from a company and you are only looking to remove one person this feature is horrible. As the admin I should be able to remove guests and also help them update the emails when they change companies but instead I have a user with 3 emails and I can remove them from the directory it's very messy. Also labeling people guests is not ideal.the admin should be able to choose those labels. Alot of people in my org don't like being labeled guest. 

    8 votes

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  10. Some competitors have a feature where they can hide or change the name of the host of the meeting.
    The use case is:
    1. Customer is in healthcare and offers telehealth services.
    2. The host of the meeting wants to protect their own privacy by hiding their full name to customer/patient. They would like to show just first name or similar.
    This is naturally not an issue for internal meetings.

    1 vote

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  11. If a user is typing while in a meeting, sometimes the spacebar triggers the microphone to unmute unintentionally. We should have an option to disable that feature in the RCV settings. It doesn't need to be completely removed as it is a convenient feature, but it can be troublesome when in meetings as a listening party only.

    43 votes

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  12. for virtual estimates a sales person can text the customer a link that brings them to a video call that gets recorded so sales can make estimates. simple turn key

    1 vote

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  13. You will not hear anything when you select invite via phone and you enter the number and hit call.

    1 vote

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  14. 1500 users for video. Customer is currently using Zoom but mainly uses Teams and also has some Webex. All three provide a disclosure when an invite is sent and this is so for compliance. This is important for the financial services organizations. I would assume education, healthcare, and any government sector will require these.

    4 votes

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  15. Service Web Recording Admin have access to the past 1000 RCV recordings. But this is only a long list of meetings to scroll through one-page-at-a-time. We need a search function and ability to retreive recordings for users up to 90 days in the past.

    2 votes

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  16. The request is for customers to be able to share files in meeting.

    11 votes

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  17. Zoom has a integration that allows remote browsers for any website or presentation. This would greatly improve the user experience for our remote sales team.

    1 vote

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  18. This new feature will allow the users to change their voice on RingCentral Video into something else. We can also apply this feature on making phone calls / receiving calls. One best sample is to sound like a grandmother, robot, male, female, child, chipmunks and more..This is ideal during fun events, confidential meeting or for mystery shopper trying out the skills of their agents on handling certain events or situation.

    2 votes

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  19. Currently, only android users can join a RingCentral Video via a mobile web browser. Please enable this for iPhones too

    1 vote

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  20. Would like to add the feature to add a co-host on RingCentral Video when scheduling a meeting. This is when I am on a vacation and has a scheduled recurring meeting. I do not want to stay on meeting first before assigning someone as host moderator.

    90 votes

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