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582 results found

  1. customer would like to have the ability to choose the time range of scheduled meetings to be displayed on the rc app, not just for the current week

    3 votes

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  2. Restriction: Call me Feature only works when a host is already joined. there so if someone goes to a meeting early they can’t use it.-It would be great if this option will be available, especially if the settings to join before host is already enable.

    2 votes

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  3. The request is to dynamically scale active video participants to use larger tiles while non-video participants use smaller ones. When joining a large meeting where there are only a few people on video, it is visually undesirable to see so much dead space on the screen, and such small video tiles for the few people on video. As an outcome, the meeting experience will be enriched for end-users because they will be able to better see those who need to be seen.

    2 votes

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  4. This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.

    2 votes

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  5. Currently, if you do not have the RC App installed on your machine, and try to open up a RC Video meeting link in firefox, it tells you to use either Chrome or Edge to start the meeting.Many people use Firefox, can we have the new RC Video App meeting links work with firefox?

    27 votes

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  6. Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any longer as I once did. So, If I forgot to make the video meeting a reoccurring meeting, or if I misspelled, I don't have a way to find the meeting and change this for the person I scheduled on behalf of. Very frustrating and not user friendly in this regard any longer.

    3 votes

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  7. Like Zoom and Skype, when you select a browser window to share, there should be a thick, colored line that should highlight that browser window so you can immediately see which one is actively being shared. This is a basic feature of every other screen sharing desktop app on the market. You need to add this feature to be in line with your competitors.

    3 votes

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  8. Very useful for taking notes while running the call so you don't miss anyoneEveryone would benefit out of this featureSuper useful and time saving

    1 vote

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  9. Some customers may need the ability for all participants to be able to mute anyone (except moderators) during meetings as well as the ability to remove anyone (except moderators) during meetings. This is only available to moderators today.

    8 votes

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  10. Before the most recent update, we could pin a specific participant in a meeting to record. This is essential for our business. Now everything records in gallery view even if the host's screen is utilizing other views or pinning.

    4 votes

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  11. Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the option to schedule or start an instant meeting right on that page made it quick and easy. This I believe is the main reason RingCentral meetings was adopted so quickly and we were not pressured by the Execs to visit Microsoft Teams, Zoom or other platforms. We have a limited number of people that have…

    21 votes

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    Implemented  ·  Harish Narayan responded
    A meeting host can schedule a meeting directly from the Outlook integration, which has been available for years. We're confirming that the specific entry point from the Mail tab is supported in the current add-in before closing this out. See Scheduling a meeting in Outlook.


  12. I work on a MAC -- the most updated operating system. When I schedule a meeting -- the integration with the Microsoft Outlook Calendar is such that it is not easily apparent how to invite attendees once the meeting has been scheduled. One has to click on "Edit." It would be wonderful if there was a way to make it a little clearer this is where you click to open up an email to invite attendees.

    1 vote

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  13. Retrive past chats, pictures and videos on Ring Central Video platform

    3 votes

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  14. There should be an option for customers to select a meeting link that will open through browser by default. This option will remove all the extra navigation on downloading and installing the application. This will greatly help other non English speaking customer to smoothly navigate on the meeting without going through series of steps to take or skip.

    1 vote

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  15. There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: https://support.ringcentral.com/article/8045.html

    When the transcriptions occurs, only a partial transcription preview is included in the voice-to-text notification email (not full).

    It would be of great help to our business to receive the full transcription in the voice-to-text notificatino email, as this would allow us to read the entire transcription in the email itself, and we could avoid having to download the attached voicemail audio file, and listen to it in its entirely (as we must do for now) for long messages.

    This change would have a meaningful impact…

    5 votes

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  16. Our company is experiencing a serious issue with RCV. We are a large real estate company that has monthly virtual all company meetings. These meetings frequently invite high level guest speakers. The RCV invite to these external guests displays a pop up to go to the MS Store to get an app to run the meeting (as these external guest speakers do not have the RC Unified app installed to the computer they are joining the meeting from). This error condition is unacceptable and needs to be resolved ASAP. This problem is one of numerous issue with RC and the…

    1 vote

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  17. Currently, there is no option to stop recordings and then create new recordings like what we had in RC Meetings which are really helpful and I can say a necessity for UAT recording sessions. Most of the time, we are handling multiple projects at the same time and this feature enables us to just stick with one meeting instead of ending and creating one for one project to the next.

    4 votes

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  18. Our staff love to use the "reactions" type emojis within a video meeting. This will allow participates to interact within the meeting and not have to talk. This would be a huge benefit to the Video platform. :)

    9 votes

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  19. Hello, We are needing to disable the use of Personal Meeting ID's and Lock them much like we were able to to this in RingCentral meetings. We are not wanting our users to have the ability to use PMI's when scheduling a meeting.

    2 votes

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  20. Some companies would like to be able to upload content into the RCV waiting rooms (videos and magazines, for example) so that the participants can view these instead of having the RC default message of "Please wait for the host to start the meeting"

    6 votes

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