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  1. It would be helpful if the meeting participants can zoom in and out of the presenter's screen because it helps the participants to read clearly in a part of the presenter's screen and focus on that without telling the presenter to do so. MS Teams has this functionality.

    1 vote

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  2. Currently, there is a pop-up that advises you are a delegate when creating a meeting on someone's behalf that needs to be dismissed before the meeting can be created. Can the pop up box be disabled or allow that feature to not pop up every time, as those who are delegates when creating multiple meetings throughout the day are having to dismiss this box, and results in more clicks and time consumed than the previous version before RC Scheduler.

    1 vote

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  3. It would be nice if I could easily deploy a virtual background to all my users and set that background as the default background for them to use in meetings. This would be great so we could easily have a standard virtual background for all our employees. It would be useful if this was possible sense so many people are working from home right now.

    34 votes

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    Under Review  ·  3 comments  ·  Webinar  ·  Admin →
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  4. Suggestion to discard the existing feature which auto-populates a user's "Display name" w/what appears to be a device ID/name and replace that with an empty required field for "Display name" so that users will type a discernible display name that moderators can recognized/verify. This is critical because we cannot currently rename individuals such as those whose display name is set to the device default (which frequently is used because users don't recognize the field upon joining meetings as it's pre-populated with a device string).Benefits anyone moderating calls with a need to verify participants who are without the ability today in…

    2 votes

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  5. I post-process my microphone input externally.I did notice there is an "original sound" setting but I am doubtful this applies to noise suppression. Please provide the option to remove ALL voice processing within the RingCentral app.

    1 vote

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  6. The way our organization utilizes RC Webinar is we send out approximately 100 panelist invites for each of our large conferences so those participating in the meeting can join automatically each day as a Panelist with certain privilege's vs being a member of the attendee list which is what we utilize for our public and non-active participants. It is tedious to have to enter in each name and email each time, and a way to import a CSV file or similar would be greatly embraced!

    1 vote

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  7. We would like to be able to modify the default Meeting Information that is automatically created from RC Scheduler. Our users do not like the order the information is displayed in.

    1 vote

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  8. I am forced to be in the group chat for my organization. Every time someone posts a gif or makes a comment i get a notification. Even though it is just a small red dot i need to check it every time because it might be a message to me. There is no way when not in RC to see if it is for me or just group chat.

    3 votes

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  9. We are requesting to have a feature on RingCentral Meeting to disable to use the access code when using the Dial-in (+16504***,,964***#) when joining on the Conference Meeting.The one-tap join numbers are too long, can we just use the Static Conference numbers?

    1 vote

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  10. 38 votes

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    Under Review  ·  13 comments  ·  Webinar  ·  Admin →
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  11. Zoom and Google Meeting offer voice activated Closed Caption. Not having to type every word spoken, it hears your voice and rolls out the words on screen

    6 votes

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  12. Currently, when a host is screen sharing and another participant starts talking, that takes up the entire screen. Instead of the screen doing that, there should be a way for the screen to pop up in another box instead, rather than it being full screen

    4 votes

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  13. I use two different computers during the day and when I switch from one to the other I have to login to the Outlook RingCentral plugin again! What a PITA!

    4 votes

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  14. When you are sharing your screen with a classroom of students as a host, the gallery view of your students turns into a strip of about 4-5 only. There is no way to see the rest of the class until you stop sharing. In a classroom setting, this prohibits a teacher from having a discussion, as they can only see a few of their students while presenting material. It would be great (especially with dual monitors) to be able to maximize the entire gallery view with all participants on one screen and have the shared material on a second screen.

    16 votes

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  15. I would like to be able to schedule more than one RC Video Meeting at the same time for different audiences. We use RC for virtual interviewing and often have multiple candidates scheduled at the same time. I create these meetings from my host account and its rather frustrating that it is not possible to have multiple concurrent meetings taking place

    15 votes

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  16. Having recent meeting IDs in the very helpful for meetings that occur regularly. The old app had the last 5 or so meeting IDs available in the drop down, and that would be good to bring back.

    3 votes

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  17. For whatever reason RC is phasing out the Ring Central video and using the desktop app directly. This is great however, users cannot see their scheduled meeting without having connected Google or MS O365. What about On-prem users? We do not have MS accounts. Now users cannot see their scheduled meetings. This should be an easy fix as when you do schedule a meeting, the software does open Outlook to send the invite.

    3 votes

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  18. Use Case: As a trainer, we have two participants sharing their screens, following training instructions. Trainer wants to watch both participants enter the information simultaneously. Had hoped that the side-by-side option allowed viewing of both shared screens simultaneously. Currently, all that can be viewed using the side-by-side option is one shared screen and the participants. As per the community support response, the only recourse is to activate multiple shared screens and toggle between the shared screens.

    6 votes

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  19. 34 votes

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  20. We are losing business because our clients can't figure out how to join RC meetings without downloading and installing the client and registering for an account. When they click on a meeting link, please STOP automatically starting to download the client for them, and please make the "Join meeting in browser" option BIG and EASY TO FIND. Right now if they click "Join meeting" it doesn't join them - it starts downloading the client again, and they just get mad and tell us to use Zoom instead.

    2 votes

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