Here we are in 2023 and still no option to remove the picture and have the initials show back up. All I could do was save a blank .jpg file from MS Paint and upload it. Pure white, polar bear in a snow storm, no initials, looks out of place with the other users initials showing up. Come on guys, how hard can this be?

PLEASE add an update that will allow us to REMOVE our profile picture... why this hasn't already be done is a complete mystery to me.

I incorporated a profile picture, and now am learning that RingCentral does not allow you to revert back to having no profile picture. The edit button only allows you to choose a new photo. A user shouldn't be committed to having a profile picture, and should have the opportunity to make that decision, and change when needed. At the very least, there should be a warning before confirming a photo to know they will at all times moving forward need to have some photo displayed.

Lame that you can't go back to "no picture

change/update profile picture on the new RC app on desktop pc.

Hello Jessica Hernandez - that article does nothing to address the issue of simply deleting or removing a profile picture. There is literally NO option to remove an uploaded profile picture on the RingCentral Windows app, iOS nor Android app - the only thing you can do is add a new one and some users are simply trying to remove it and leave the default initials there like you see in individuals that never uploaded a profile picture.

Please refer to this article for instructions on how to upload a profile picture for meetings: https://support.ringcentral.com/article/Set-A-Profile-Picture-For-RingCentral-Meetings.html

I've noticed that on the Windows 10, RingCentral Desktop Application you can change your profile picture by clicking the current one (or your initials) on the top right and clicking the 'View Profile' link. Then you can click on the picture or initials (you'll notice an edit pencil symbol) and it will allow you to upload a new picture from your files. However, there is literally no option to remove the picture and leave the default initials with the color background, which is a problem. I tried to remove the profile picture on the RingCentral app for iOS, and the only options you get are: "View profile picture"; "Take new profile picture" and "Select profile picture" - again, no Remove option at all.

Vanessa, Thanks for this! We have merged this idea with an already existing Idea.

We need this feature for us to be able to update our profile picture on RC meetings.

This seems like a very generic and basic feature that should have been implemented from the beginning.

seriously, we have to ask for this feature. With so many working from home and usinf RC for professional reasons, wouldn't someone think its important for users to change their profile picture??? I have read a ton of comments where people were struggling to change profile pics they did not want used as their professional image and they can find no way to change it for their meetings - or even remove it. Not sure where the priorities are, but basic usability features should get more weight than say...dark mode etc.

Me and my clients, others on the meeting. This is a basic feature on Zoom and you should have it also.