Settings and activity

6 results found

1. Visual Call Editor in Call Queue Menu

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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2. Include KPI's in LOB export

   1 vote

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   Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Angel shared this idea  ·  Jun 12, 2023

3. LOB Date Range, Set Days and Time: Allow time parameters for overnight

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Angel shared this idea  ·  Jun 22, 2023

4. Performance report align with user call logs

   100 votes

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   11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.

5. Refresh button on LOB Analytics

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Retain Caller Name when Exporting an LOB Analytics Widget

   10 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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