Settings and activity

20 results found

1. Option to submit ticket through email

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Oct 20, 2025

2. Documents Preview

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   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Oct 17, 2025

3. Automatic Call Transfer Post-Answer Without User Intervention

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Oct 9, 2025

4. AI Receptionist - Ability to disable transfer confirmation message

   1 vote

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   New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Edit…  ·  Delete…  ·  Admin →
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   Don shared this idea  ·  Sep 24, 2025

5. RC App print to fax plug-in for multiple attachments

   12 votes

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   New  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Jun 12, 2025

6. Improved Caller ID Display for Incoming Calls

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Apr 21, 2025

7. AI call summary in the admin portal

   21 votes

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   New  ·  3 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Apr 2, 2025

8. Enable AI transcription on Desk phone

   220 votes

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   Planned  ·  61 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Mar 17, 2025

9. Sync RingCentral Desktop Application With RingCX

   259 votes

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Mar 11, 2025

10. Allow non-Admins to disable the AI Assistant feature on their individual extesnions/profile

    9 votes

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    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Mar 5, 2025

11. Emergency Setup for Outages

    17 votes

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    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Don shared this idea  ·  Jan 27, 2025

12. CNAM feature for Canada

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    102 votes

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    Under Review  ·  21 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Dec 30, 2024

13. Multiple recipient for faxes and SMS

    232 votes

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    Under Review  ·  36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Oct 16, 2024

14. add HUD feature to apple iphone app.

    119 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 19, 2024

15. SMS Monitoring

    52 votes

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    8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 13, 2024

16. Caller ID for every extension

    86 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

17. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    167 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

18. Restrict Standard User To modify Setting

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

19. Separate ring for Desktop app and Mobile app

    213 votes

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    36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Don supported this idea  ·  Aug 21, 2024

20. sort sent messages from different numbers

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Don shared this idea  ·  May 1, 2024