Settings and activity

17 results found

1. AI Receptionist - Ability to disable transfer confirmation message

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   New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Edit…  ·  Delete…  ·  Admin →
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   Don shared this idea  ·  Sep 24, 2025

2. RC App print to fax plug-in for multiple attachments

   12 votes

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   New  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Jun 12, 2025

3. Improved Caller ID Display for Incoming Calls

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Apr 21, 2025

4. AI call summary in the admin portal

   21 votes

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   New  ·  3 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Apr 2, 2025

5. Enable AI transcription on Desk phone

   206 votes

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   Planned  ·  61 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Mar 17, 2025

6. Sync RingCentral Desktop Application With RingCX

   247 votes

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Mar 11, 2025

7. Allow non-Admins to disable the AI Assistant feature on their individual extesnions/profile

   9 votes

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   New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Mar 5, 2025

8. Emergency Setup for Outages

   17 votes

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   New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Don shared this idea  ·  Jan 27, 2025

9. CNAM feature for Canada

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   98 votes

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   Under Review  ·  20 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Dec 30, 2024

10. Multiple recipient for faxes and SMS

    223 votes

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    Under Review  ·  35 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Oct 16, 2024

11. add HUD feature to apple iphone app.

    119 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 19, 2024

12. SMS Monitoring

    51 votes

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    8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 13, 2024

13. Caller ID for every extension

    86 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

14. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    166 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

15. Restrict Standard User To modify Setting

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

16. Separate ring for Desktop app and Mobile app

    212 votes

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    36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Don supported this idea  ·  Aug 21, 2024

17. sort sent messages from different numbers

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Don shared this idea  ·  May 1, 2024