Spanish Support for RingSense Transcription and Translation (to English)
Ability to transcribe calls spoken in Spanish in Spanish within the RingSense transcript with the added functionality to translate to English if managers cannot speak/read Spanish
29
votes
Grace
shared this idea
See the Language dropdown in the Organization tab in Admin Settings.
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Amy commented
we really need this option, so staff can work as one unit, and transcribe to assist the spanish agents as needed!
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Justine commented
Would greatly improve productivity for Spanish speaking agents.
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Michelle commented
We need Spanish!!!
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Tonya commented
Equal rights for Spanish speakers!!
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Spanish Language Support for RingSense