Settings and activity
87 results found
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4 votes
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19 votes
Mickey
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8 votesMickey
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We did some calls with ring central to see the results of our Prospecting Hour which is from 9-10am daily to ensure we are tracking live performance. They Suggested we set up these reports that would be emailed out at 11am everyday and this is the Data we are getting. As you can see there is nothing there.
The PDF attached is the report I get every morning that shows phone activity from the previous day. Is there no way to get them to send this report same day specifically for the phone activity from 9-10am? -
14 votesMickey
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If the Poly VVX device will be set to DND, the RingCentral apps status should change to DND as well and vice versa
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3 votesMickey
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186 votesMickey
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59 votesMickey
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6 votesMickey
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8 votesMickey
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33 votesMickey
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4 votesMickey
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6 votesMickey
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20 votesMickey
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Subject: Call logs accidentally deletes
Description: I had a user accidentally delete all call recording logs. I am hoping to reverse this and get them back. -
18 votesMickey
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6 votesMickey
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59 votesMickey
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2 votesMickey
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5 votesMickey
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1 voteMickey
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3 votes
An error occurred while saving the comment Mickey
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Subject: Question about the phone line
Description: I'd like to know if it's possible to have a single line with two different numbers. Currently, I have two different lines and I'd like to combine them into one so the phone rings at both the hotel and my office with you. Thank you.Mickey
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Subject: voicemail and connected calls labels for inbound and outbound
Description: voicemail and outbound results in call log for RingCentral
Are outbound voicemail results in call log results or just inbound? We need to track both both outbound and inbound voicemail results in PCR. Currently, only inbound voicemail are recorded. How can we get outbound voicemail as a result in the all ring central call log?