Add the option to export AI notes and transcripts through the admin portal
It would be extremely helpful for our org to export AI transcripts and summaries from the admin portal similar to how we can download call recordings. A bulk feature would be even better.
32
votes
Michael
shared this idea
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Matt
commented
This would drastically help us. Particularly I want to be able to not only export the AI transcripts and summaries, but I want it to export with the categories they were flagged in as part of the objections and frustrations so we can easily group them and gain greater insight into the areas that need critical work.
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Yosi
commented
Would be a game changer to help us analyse FAQs, to optimise our customer service and routing. How are others going about this now, without this feature?
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Abel
commented
it would be great if this feature could be connected to an s3 bucket