2 results found

1. French Canadian language support

   Request to leverage RingSense for customer claim calls, however they service all of Canada.

   Quebec law requires that they serve customers in Quebec in French.

   26 votes

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene Mandel (Senior Director, Product Management, RingCentral) responded

   See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html

2. Spanish Support for RingSense Transcription and Translation (to English)

   Ability to transcribe calls spoken in Spanish in Spanish within the RingSense transcript with the added functionality to translate to English if managers cannot speak/read Spanish

   21 votes

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene Mandel (Senior Director, Product Management, RingCentral) responded

   See the Language dropdown in the Organization tab in Admin Settings.