Settings and activity
3 results found
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36 votes
An error occurred while saving the comment Eric supported this idea ·
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20 votes
An error occurred while saving the comment Eric commented
Financial impact for customer could be dangerous. SO it is a good idea to limit available number list during callback configuration.
Eric supported this idea ·
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105 votes
An error occurred while saving the comment Eric commented
It is very important for supervisor to manage agents status in order to manage better the call flows and improve customer satisfaction.
Eric supported this idea ·
real time dashboards are critical especially for contact centers