Enable hyperlink to External URL column for RingCX Outbound dialer
When uploading leads, enable automatic hyperlinking for values in the auxExternalURL column. This will allow users to click the URL directly from the UI rather than copying and pasting it manually.
7
votes
Darlene
shared this idea
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Lindee
commented
Are you looking for a pop up when the call connects? We already do this using the external script field and adding the tag for the external ID.
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Darlene
commented
Screenshot of Lead upload and RCX Agent View
