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7 results found

  1. RingSense pages

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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    Jacob supported this idea  · 

  2. Option to skip right to the next call if you are ready before set wrap up of 10, 20, or 30 seconds

    3 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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    Jacob supported this idea  · 

  3. RingCX Transition Requeue Permissions from Agent to Queue Level

    14 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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  4. Caller ID on transfer

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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  5. Show Original Callers Number in Caller ID when Transferring calls to External numbers

    76 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  6. RCX Cross Queue Requeue permissions

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Restrict Recording URLs in Reports via Admin Roles

    86 votes

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    New  ·  15 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jacob shared this idea  ·