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comments in the report to be increased to more than 125

Limited comments in the report. We are able to type as many characters as we need in the comments section of the questionairre but it seems to be limited to 125 characters on the report. How do we increase the number of characters on the report? Lead number 870551 is an example of this.

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Main main Jordan shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminYulia (Group Product Manager, CX, RingCentral) commented  ·   ·  Report

    Thank you for reaching out. To make sure I am looking in the right place, could you please clarify a few details?

    Where are you seeing the 125-character limit? Is this happening on the screen inside the RingCX dashboard, or in a file you have downloaded (such as a PDF or Excel sheet)?

    Does the full comment exist in the system? If you look up Lead #870551 directly in your database/CRM, is the entire comment visible there, or is it cut off in that view as well?

    What is the name of the report? If you can provide the exact name of the report you are running, I can check the specific settings for that template.