How can we improve RingCX?

RingCX: Agent & supervisor experience

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Add "Not Live Person" flag and option for pre-recorded message for Manual calls.

Add "Not Live Person" flag and option for pre-recorded message for Manual calls.
In disposition this is not available now and only available in the auto dialer outbound calls.

Screenshot%202026-04-01%20at%205.10.46%E2%80%AFPM.png 17 KB
Screenshot%202026-04-01%20at%205.10.18%E2%80%AFPM.png 53 KB

1 vote

Eyal shared this idea · Apr 1, 2026 · Report… · Admin →

New · Apr 1, 2026

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RingCX: Agent & supervisor experience

Add "Not Live Person" flag and option for pre-recorded message for Manual calls.

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RingCX: Agent & supervisor experience

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Add "Not Live Person" flag and option for pre-recorded message for Manual calls.

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