Settings and activity

9 results found

1. Zero Dialing- Do nothing

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Pete supported this idea  ·  Jun 12, 2025

2. Option to allow call through

   1 vote

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   0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Pete shared this idea  ·  Mar 19, 2024

3. QM Pro - Ability to see skill on Interaction when evaluating

   7 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Pete shared this idea  ·  Nov 8, 2022

4. Granular Permission for Employee Unlock

   14 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Pete shared this idea  ·  Oct 3, 2022

5. Allow automatic delivery of emails when Dynamic Delivery is Enabled

   12 votes

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   0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Pete shared this idea  ·  Feb 5, 2024

6. Quality Evaluation - ability to update / delete comments

   16 votes

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   Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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7. Analytics report for IVR key presses

   74 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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8. Contact Ordering, Grouping from Classic to Unified App

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Two-factor authentication in Glip application

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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