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← RingCentral Ideas

Settings and activity

73 results found

  1. Call Queue Wait Settings - wait time

    47 votes

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    New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Oliver Mark commented  · 

    Be able to customize the wait settings. 45 seconds is not available.

  2. dial a number pause then dial an extension

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Oliver Mark shared this idea  · 

  3. Add user with digital line when adding to ring group

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. auto adjust users timezone to match call queue time zone

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  5. ability to automatically turn on RingCentral's Do Not Disturb (DND) feature when a user has any type of meeting (Teams, RingCentral itse...

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  6. incoming new calls to automatically put on hold

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  7. restrict notification settings

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  8. trigger auto-call when voicemail is left by the caller

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  9. detailed user forwarding settings report

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  10. allow email address as login to to service web when accessing voicemail message only

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  11. stop/pause incoming calls when on an active call

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Oliver Mark shared this idea  · 

  12. View all teams created by other users even if you're not a member

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  13. No access or no permission to login if they are outside the office network

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Oliver Mark commented  · 

    Customer want to restrict their users access to RC app only when connected to their office network and not at their home PCs.

  14. Analytics - ability to add calls routed to message only extension or announcement only extension.

    38 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  15. ability to delete the main Super Admin extension from the Admin portal

    36 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  16. ability to turn-off/do not ring the physical phone like Mitel when on an active call using the RC desktop app/mobile app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  17. ability to create Analytics reports for a specific call queue

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  18. ability to create template for updating presence key - cisco phones

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  19. SMS usage of main RC number to be available for all users

    63 votes

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    Future Consideration  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 

  20. ability to move voicemail messages to another folder

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Oliver Mark shared this idea  · 
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