Settings and activity

74 results found

1. Archiver for Performance reports and increase data retention to more than 6 months

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Dec 6, 2023

2. RC app usage reports

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Dec 20, 2023

3. customize Live Reports

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Dec 21, 2023

4. option to add hotdesk to call queue

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 8, 2024

5. restore delete call recording

   6 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 23, 2024

6. incoming fax

   2 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 29, 2024

7. park location option for callback

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 31, 2024

8. whitelist inbound calls

   7 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Feb 2, 2024

9. to be able to create group dialing and add in RC app

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Feb 16, 2024

10. mute tone when dialing numbers

    4 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Oliver Mark shared this idea  ·  Feb 16, 2024

11. update shipping address per site

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Oliver Mark shared this idea  ·  Feb 19, 2024

12. Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Oliver Mark commented  ·  Aug 10, 2023  ·  Edit…  ·  Delete…

    Customer does not want that their clients will have the option to directly dial their extension after calling the main line.

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13. Add Department Field to User Templates

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Oliver Mark commented  ·  Jun 22, 2023  ·  Edit…  ·  Delete…

    ability to create user details template that will apply only to the Department field

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14. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Oliver Mark commented  ·  May 6, 2023  ·  Edit…  ·  Delete…

    I want to make a user be able to send and receive text messages from all numbers even if these numbers are assigned to another users.

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