Settings and activity

73 results found

1. RC app usage reports

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Dec 20, 2023

2. customize Live Reports

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Dec 21, 2023

3. option to add hotdesk to call queue

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 8, 2024

4. restore delete call recording

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 23, 2024

5. incoming fax

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 29, 2024

6. park location option for callback

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 31, 2024

7. whitelist inbound calls

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Feb 2, 2024

8. mute tone when dialing numbers

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Feb 16, 2024

9. to be able to create group dialing and add in RC app

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Feb 16, 2024

10. update shipping address per site

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Oliver Mark shared this idea  ·  Feb 19, 2024

11. Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Oliver Mark commented  ·  Aug 10, 2023  ·  Edit…  ·  Delete…

    Customer does not want that their clients will have the option to directly dial their extension after calling the main line.

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12. Add Department Field to User Templates

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Oliver Mark commented  ·  Jun 22, 2023  ·  Edit…  ·  Delete…

    ability to create user details template that will apply only to the Department field

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13. Shared SMS were multiple users can receive and send SMS on specific number

    1,240 votes

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    292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

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    Oliver Mark commented  ·  May 6, 2023  ·  Edit…  ·  Delete…

    I want to make a user be able to send and receive text messages from all numbers even if these numbers are assigned to another users.

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