Settings and activity

72 results found

1. customize Live Reports

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Dec 21, 2023

2. option to add hotdesk to call queue

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 8, 2024

3. restore delete call recording

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 23, 2024

4. incoming fax

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 29, 2024

5. park location option for callback

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Jan 31, 2024

6. whitelist inbound calls

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Feb 2, 2024

7. mute tone when dialing numbers

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Feb 16, 2024

8. to be able to create group dialing and add in RC app

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Feb 16, 2024

9. update shipping address per site

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Oliver Mark shared this idea  ·  Feb 19, 2024

10. Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Oliver Mark commented  ·  Aug 10, 2023  ·  Edit…  ·  Delete…

    Customer does not want that their clients will have the option to directly dial their extension after calling the main line.

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11. Add Department Field to User Templates

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Oliver Mark commented  ·  Jun 22, 2023  ·  Edit…  ·  Delete…

    ability to create user details template that will apply only to the Department field

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12. Shared SMS were multiple users can receive and send SMS on specific number

    795 votes

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    164 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

    
    

    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

    
    

    Thank you! 

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    Oliver Mark commented  ·  May 6, 2023  ·  Edit…  ·  Delete…

    I want to make a user be able to send and receive text messages from all numbers even if these numbers are assigned to another users.

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