Settings and activity
3 results found
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171 votesUnder Review ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
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Tom
commented
Audit Trail is a selectable feature in custom user roles, but only becomes available on the Super Admin or Billing Admin Role (per RingCentral documentation).We have custom Site Administrators that would greatly benefit from the Audit Trail feature, but it is currently not available to them even though the custom role has this feature checked.
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21 votesTom
shared this idea
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34 votesTom
shared this idea
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Any changes to a monitoring group need to be captured and reported in the Audit Trail. The Audit Trail should capture if user is being added or removed from Users that can monitor/to be monitored. The identity of the person making the change to the monitoring group should be captured in the Audit Trail as "Change made by".